CLASSOUND Activation Request

Owned by Elena Kornilova
Last updated: Dec 11, 2024 by Mike Kozlov

This Document contains documents for CLASSOUND Activation Requests.

Created: April 2020

Updated: December 2024

Other CLASSOUND documentation: https://wildix.atlassian.net/wiki/x/jA3OAQ

Permalink: https://wildix.atlassian.net/wiki/x/rxfOAQ

Introduction

CLASSOUND is the only solution that allows you to enjoy First Class Audio Quality all over the world, safely in the Cloud. It provides the First Class Sound you deserve, wherever you work.

CLASSOUND is a built-in VoIP trunk, available out of the box in the Wildix system, it is especially useful for international companies with offices in different countries because it gives them an opportunity to connect all of their offices using the same operator, and for companies who have customers and partners all over the world and simply need to place and receive international calls. 

More information on CLASSOUND: https://www.wildix.com/product/classound-international-calling-service/.

Read the document How to configure and use CLASSOUND. 



CLASSOUND Terms of license

All services related to the same PBX have the same terms and expiration date. 

Here are some examples: 

  1. In case you activate CLASSOUND on a PBX with yearly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Yearly as well. 
  2. You have a PBX with monthly licenses. What kind of term will be applied to CLASSOUND and HWaaS for that PBX? Monthly as well.

-> You cannot have a monthly service connected to a yearly PBX (or to any PBX with a different kind of license).


Ex. of the same expiration date for services and a PBX:

  1. You activate a PBX with yearly licenses in May 2020: expiration will be in May 2021. After a while, you order CLASSOUND for that PBX in August 2020. In this case, CLASSOUND will expire the same date as the PBX: May 2021, and the cost will be prorated to the effective period (August 2020 - May 2021).
  2. The same rules apply to monthly and 5 year services.

-> The expiration date must be the same for the PBX and the services connected to that PBX.

Procedure to order new CLASSOUND DIDs or full DIDs porting

Step 1. Prepare the documents

Order new DIDs

To order a new DID number, you need to provide address information and prepare the following documents. At the next step, you need to attach them to the order form.

Country