How to add custom integration tabs
The document describes how to embed custom integrations and display them in a Tab view in x-bees, Collaboration 7 and x-hoppers
Client integrations user documentation: How to set up Client integrations
Created: January 2026
Updated: February 2026
Permalink: https://wildix.atlassian.net/wiki/x/LYAtc
Introduction
The feature adds possibility to add new custom integrations and visualize them right in x-bees, Collaboration 7 or x-hoppers like iFrame (similar to WebCRM in Legacy Collaboration)
Current limitations:
The Tab view layout for some integrations e.g. Salesforce, HubSpot, Google Calendar, Microsoft 365 is currently not adaptive
The limit for Tab view integrations is up to 5
Tab view is currently supported on web only
Some services do not support being displayed in the iFrame, e.g. Atlassian, Meta
Requirements
x-bees:
x-bees-Standard subscription plan or higher
Collaboration 7:
UC-Business subscription plan or higher
x-hoppers
HelperHopper subscription plan or higher
How to add custom integration
Go to WMS → PBX → Integrations → Cloud Integrations
In the Third-party apps section, click the Add custom integration button:
Fill out the following fields:
Title: enter name of your integration
Note: The maximum number of allowed characters in title name is 25
Iframe URL: link to the iFrame client
Description (optional): enter description or leave any comments if required
Integration type: select Tab view
Select tab icon: choose the desired tab icon
Note: Currently only icon names are displayed
Enable the necessary settings:
Use authorization token: enable if you want to receive PBX token in requests for secure communication with the integration.
Display on the Info frame: if enabled, the integration data is displayed in the Info frame section
Notify users if authorization is required: when enabled, in case the integration requires authorization, the relevant notification is displayed to users, e.g. when Info frame is opened or search is used
Available on platforms: choose on which platforms the integration should be available (Web / Mobile / All)
By default, the integration is available to all users. But you can allow or block access to the integration for certain emails:
Make integration available only to: make the integration available only to a limited number of users by entering their emails here. You can enter multiple emails separated by commas.
Block user access: enter emails of users who should not have access to the integration.
Click Install to save the integration, or click Save to apply changes when editing an existing integration
How to use integration
The new integration tab will appear as a separate tab in the navigation sidebar under the Contacts section. Click the new tab to open the integration