How to replace Earpad on Mono/DuoLED-BT or MonoLED/DuoLED Headsets
This Guide explains how to replace the Earpad on Mono/DuoLED-BT and MonoLED/DuoLED Headsets.
MonoLED/DuoLED and Mono/DuoLED-BT User Guide: LED Headsets User Guide.
Created: July 2025
Permalink: https://wildix.atlassian.net/wiki/x/AQC_U
Requirements
Wildix MonoLED/DuoLED, MonoLED-BT/DuoLED-BT Headsets
Replacement Earpad-BT/Earpad-USB (you can purchase it Salesforce Partner Community)
Earpad Replacement Procedure
To replace the Earpad on Mono/DuoLED-BT or MonoLED/DuoLED Headset, follow these steps:
Remove the old Earpad by gently pulling it away from the speaker
Find the small corner on the speaker
Hook the new Earpad onto that corner, as shown in the picture below
Rotate the Earpad 360° until it's securely attached