Microsoft 365 Integration - Admin Guide
- Tatiana Bieliakova
This Guide describes how to activate Microsoft 365 integration with x-bees/ Collaboration 7.
Other x-bees documentation: x-bees documentation, Collaboration 7 Documentation
Microsoft 365 integration user guide: Microsoft 365 Integration – User Guide
Created: May 2025
Permalink: https://wildix.atlassian.net/wiki/x/5wKBR
Introduction
Microsoft 365 integration allows customers to see Microsoft 365 contacts in Live and Dialpad search, as well as view and open the latest emails with the contact via the Info frame in x-bees/ Collaboration 7 on web or in mobile apps.
Requirements
- Subscription plans:
- x-bees: x-bees-Standard subscription plan for each user who needs to use the integration
- Collaboration 7: UC Business subscription plan for each user who needs to use the integration
- Users should have a valid subscription plan allowing them to use Outlook and mailbox
- Admin access to PBX
- For x-bees, support on mobile starts from app v. 1.96.1.296265 on iOS / v. 1.96.1.296265 on Android
Activation
To activate the integration, take the following steps:
Go to WMS Settings -> PBX -> Integrations -> Cloud integrations
Note: In case of WMS version lower that WMS 6.05.20231110.2, the tab is named x-bees. Your PBX should be on the x-bees licensing, otherwise, the x-bees tab is greyed out.
- Click on Client integrations
- Proceed to the Ready Integrations tab and under Microsoft 365, click Install:
- The integration gets installed:
After the installation users need to activate the integration in x-bees/ Collaboration 7 (documentation: How to manage Client integrations).