WMS Beta Changelog rel70beta

WMS Beta 7.08.20260413.1 Date: 14.04.2026

Improvement

[WMS-25707] - sre: improved PBX performance and stability

WMS Beta 7.08.20260406.1 Date: 10.04.2026

Improvement

[WMS-24964] - x-hop: extended language support for pick up a call and voice authentication features in x-hoppers. Added support for Italian, French, German, Spanish, and Dutch

Fix

[WMS-25402] - sys: fixed an issue where audio recording for call after semi-attended transfer were not available in Cloud Analytics (CDR-View 2.0)

WMS Beta 7.08.20260406.1 Date: 06.04.2026

New Feature

[WMS-24956] - rna: added a new Services tab in the Live Dashboard section of x-bees and x-hoppers, which provides real-time monitoring and management of call group calls (similar to Live view in x-caracal)

How-to: 

• Go to Live section

• Select the new Services tab

• When first accessing the tab, you need to select one or more services (call groups) you want to monitor.

The Services tab allows you to: 

• View all live incoming and outgoing calls for the selected services.

• See a list of agents in each service, along with their current status (available, ringing, paused, etc.).

• Interact with agents directly from the dashboard: start a chat, make a call, or change their presence.

• Add or remove dynamic agents from services (static agents cannot be removed).

• Use other tools, such as blind transfer and call pickup for ringing calls.

Note:

For the tab to be displayed, users should have the necessary license: 

• x-bees-SuperBee for x-bees 

• x-hoppers-SuperHopper for x-hoppers

Documentation will be available soon. 

Improvements

[WMS-25210] - x-hop: optimized the Voice authentication process for x-hoppers, reducing the waiting time for headset assignment

Fixes

[WMS-25668] - sys: fixed an issue of PBX Engine restart in some rare cases   

[WMS-22378] - wms: fixed an issue in which call direction and caller/callee generated via the Originate API were incorrectly displayed in Cloud Analytics

[WMS-25399] - sys: fixed an issue of W-AIR network reboot when syncing FXS gateways, in case there were users assigned both to FXS and W-AIR devices

New Firmwares

New firmware v. 27.19.10.23 

[WMS-23470] - dev: made some security improvements for W02FXS r3

WMS Beta 7.07.20260326.1 Date: 01.04.2026

Fix

[WMS-25432] - sys: fixed an issue where audio was lost after attended transfer of an incoming trunk call when OPUS transcoding was enabled

WMS Beta 7.07.20260326.1 Date: 26.03.2026

New Feature

[WMS-25534] - sys: added ability to choose recording mode for personal call recordings: recording, transcription or recording + transcription

How to:

1. Go to WMS -> Dialplan -> General Settings

2. In the Personal recording mode field, select one of the following options:

• Record only

• Transcribe only

• Record and transcribe

Note: By default, "Record only" is selected

Improvement

[WMS-25020] - x-hop: added skill-based call routing so that only users with matching skills in selected broadcasts receive call group notifications

How to:

1. Go to WMS → Users

2. Select a user and click Edit

3. Assign the required Skills

4. Click Save

5. Go to WMS → Dialplan → Call Groups

6. Select a call group

7. Click Edit Strategy

8. Configure Broadcasts and Skills

9. Click Save

Note: xhop_process_smart_notification Dialplan was updated. For more details and to get the updated Dialplan, check the documentation: x-hoppers Smart Notifications - x-h

WMS Beta 7.07.20260320.1 Date: 23.03.2026

Improvement

[WMS-25357] - wda: added endCause and endCauseStr fields to to call:completed and call:live:completed Webhook event details for Call group calls initiated by the Predictive Dialer API function

New Firmware

SuperVision 5 firmware v. 2.12.0.35

[WPR5-219] - sv5: fixed an issue causing a "Usb Power Overload" error on SuperVision 5 when Mono/DuoLED BT headsets were placed on the base station connected via USB

WMS Beta 7.07.20260316.1 Date: 19.03.2026

Improvement

[WMS-25213] - cds: extended Security Audit functionality to log deletion of recordings, voicemails, and faxes (including deletion by removing a user, removing selected data, or via data rotation), and made the Security Audit tab available in WMS for PBXes with UC licenses

Fixes

[WMS-25445] - ca: fixed an issue in Cloud Analytics (CDR-View 2.0), where the "Service Number" field incorrectly displayed the calling number

[WMS-25506] - sys: fixed an issue where the call didn’t end after communication with a Voice Agent was terminated

WMS Beta 7.07.20260312.3 Date: 16.03.2026

Fixes

[WMS-25411] - wms: fixed an issue where multiple confirmation dialogs appeared in WMS when inviting multiple users to Collaboration, so that only one dialog per language group is shown

[WMS-25505] - sys: fixed PBX Engine crash in some rare cases

WMS Beta 7.07.20260310.2 Date: 12.03.2026

Improvement

[WMS-25420] - ai: added support for automatic language detection in call transcriptions by allowing configuration of transcription languages in the Dialplan

How to:

1. Go to WMS -> Dialplan -> Dialplan rules

2. Select the Dialplan rule

3. Open the "Set" application

4. Select "Transcribe languages"

5. Select the languages expected for calls to this number

6. Click Save

Fix

[WMS-25368] - x-ca: fixed an occasional issue causing incorrect pause time calculation in x-caracal reports

WMS Beta 7.07.20260303.1 Date: 09.03.2026

Wildix additional packages: wildix-provision_7.07.20260306.1, wildix-lua-base_7.07.20260306.1, wildix-dialplan_7.07.20260306.1, wildix-data-engine_7.07.20260306.1, wildix-cw_7.07.20260306.1, ejabberd_20.03-7.07.20260223.1

Improvement

[WMS-25250] - x-hop: improved W-AIR headsets logic to prevent loss of charger state and avoid adding headsets on charger to broadcast

The support starts from W-AIR firmware v 790b100.

Fix

[WMS-25528] - rna: fixed an issue where recordings of incoming calls started via Dialplan could not be paused by pressing the Pause recording button in x-bees / Collaboration 7 / x-hoppers call dialog

WMS Beta 7.07.20260303.1 Date: 06.03.2026

Fix

[WMS-24980] - dev: fixed an issue in which Ring1 ringtone was always played on WorkForce even if Ring2 - Ring5 was selected in WMS -> Users -> Preferences after upgrade to WMS 7.06.20251217.1

WMS Beta 7.07.20260303.1 Date: 05.03.2026

Improvement

[WMS-24856] - ai: improved email notification logic so recipients specified in the "Send To Email" field now receive both call recordings and transcriptions

How to:

1. Go to WMS → Dialplan → Dialplan rules

2. Open the "Record Call" application

3. Select Service Mode → Record + Transcribe

4. In the "Send To Email" field, enter an email address or a user extension number

5. Click Save

WMS Beta 7.07.20260303.1 Date: 03.03.2026

Improvements

[WMS-25153] - rna: added possibility to add custom tags during the active calls on web

Note:
- By default this feature is disabled
- The feature is available starting from WMS 7.07.20260303

To enable, go to WMS -> PBX -> Call and chat history -> Settings, and enable the “Allow custom tags” checkbox
How to:

1. During an active call, click the Tags icon

2. Click the Add a new tag button

3. Enter the tag name and click Add

4. The newly created custom tag will appear in the list of available tags

5. Select the required tag from the list

[WMS-25448] - dev: added a new MAC address range for W-PA 2 devices

Fix

[WPR5-211] - wi-one: fixed an issue in which the Wi-One phone froze and rebooted after playing a voicemail and exiting via the red button

WMS Beta 7.07.20260226.2 Date: 27.02.2026

Improvement

[WMS-25056] - wms: improved PBX backup restore logic to preserve hotel integration status and sound packages

[WMS-25369] - ai: added custom dictionary support for VoiceBots to improve transcription accuracy

Note: To add a custom dictionary, please create a Tech Support case in SFPC
You can view more details and instructions in the documentation: Submit a Case via Salesforce Partner CommunityPreview

Fix

[WMS-25318] - wms: fixed an issue of SMS delivery failures on a system with DaySaver media gateway if specific GSM gateway for SMS sending was configured, after upgrade to WMS 7.05.20260122.1

WMS Beta 7.07.20260224.1 Date: 25.02.2026

Improvement

[WMS-24990] - sys: migrated voicemail audio storage to CDS to improve backup logic and reliability

WMS Beta 7.07.20260213.1 Date: 23.02.2026

Fixes

[WMS-25134] - col: fixed an issue in which it was impossible to pick up an internal call in Legacy Collaboration after update to the latest Google Chrome v. 144, if the call was initiated from Legacy Collaboration

[WMS-25258] - sys: fixed a rare issue when it wasn’t possible to make calls via certain trunks after upgrade to 7.05.20251124.1

WMS Beta 7.07.20260213.1 Date: 19.02.2026

Fix

[WMS-25323] - col: fixed an issue where call notification action buttons (Answer/Reject) were missing for new users in Legacy Collaboration on WMS 7

WMS Beta 7.07.20260213.1 Date: 18.02.2026

New Firmware

[WMS-25214] - dev: new W-AIR firmware v. 790b100 which includes the following fixes and improvements:

• Improved mute button functionality for x-hoppers: long press now initiates a call to the bot, and double press performs permanent mute/unmute.

• Added headset charger state update after each SIP registration

• Disabled the headset menu for x-hoppers

• Improved responsiveness of the PTT button

Fixes

[WMS-25102] - wms: fixed an issue where a call record was missing in Cloud Analytics (CDR-View 2.0) when an incoming call was transferred to a call group

[WMS-25272] - sys: improved PBX engine stability

WMS Beta 7.07.20260213.1 Date: 16.02.2026

Improvements

[WMS-25187] - wms: enabled mandatory weekly scheduled backups to CDS for Cloud PBXs, where scheduled backups were previously disabled

[WMS-25334] - wms: updated the default license for new user creation to UC-Business/x-bees Standard/x-hoppers-HelperHopper

WMS Beta 7.07.20260211.1 Date: 11.02.2026

Improvement

[WMS-25232] - sys: made some transcription service improvements

WMS Beta 7.07.20260205.3 Date: 09.02.2026

Improvements

[WMS-24618] - wms: extended PBX backup functionality to support saving and restoring custom scripts and configurations needed for full system recovery, including installed integrations

How to:

To include custom scripts and configurations in PBX backups and restore them after recovery, you need to define two shell scripts:

1. Pre-backup script

Use it to copy any custom configurations, scripts, or data into the backup:

/rw2/etc/pbx/prebackup.sh

Add command that copy your custom files and configurations to:

/rw2/backupdata/

Example: cp -r /var/www/scripts /rw2/backupdata/

2. Post-restore script

This script is executed after the system is restored from a backup. Use it to restore custom data and reapply integrations:

/rw2/etc/pbx/postrestore.sh

Add command to install required packages and copy custom data from:

/rw2/backupdata/

Example: cp -r /rw2/backupdata/scripts /var/www/

Fixes

[WMS-25135] - wms: fixed an issue where copying preferences from another user disabled the target user’s two-factor authentication (2FA)

[WMS-25139] - dev: fixed an issue where inbound calls from SIP trunks were rejected, when vendor's trunk domain had more than one DNS SRV record and didn't have NAPTR records

[WMS-25246] - x-hop: fixed an issue where, on PBXs with Voice authentication enabled, the user’s license was not switched to Service license after putting headset on charging station

WMS Beta 7.07.20260203.1 Date: 04.02.2026

New Feature

[WMS-24811] - sys: added possibility to enable Kernel-level media forwarding for SIP trunks, to optimize media handling and reduce CPU usage

How to:

1. Go to WMS -> Trunks

2. Select Sip trunk and click Edit

3. In Advanced settings put the checkbox next to Kernel-Level-Media-Forwarding

Fix

[WMS-25219] - dev: fixed an issue, where WP 5 phones declined calls after the default 120-second timeout, despite the Dialplan being configured with a longer timeout

WMS Beta 7.07.20260127.1 Date: 02.02.2026

Fix

[WMS-25110] - sys: fixed an issue of PBX engine restart in some rare cases 

New Firmwares

Wi-One firmware v. 1.0.0.28, SuperVision 5 firmware v. 2.12.0.34

[WPR5-162] - wi-one: fixed an issue where call initiated via the left soft key Dial button on Wi-One was placed in speakerphone mode instead of handset mode

[WPR5-200] - dev: fixed an issue in which Wi-One phone froze during an incoming call, if the ringtone uploaded to the Sounds folder in WMS, exceeded 1.5 Mb size 

[WPR5-209] - sv5: fixed an issue when it wasn’t possible to answer an inbound call via the multi-function button on DuoLED-BT headset connected by USB to SuperVision5

WMS Beta 7.06.20260127.1 Date: 29.01.2026

Improvement

[WMS-24941] - sys: optimized pbx data-engine debug logging behavior

New Firmwares

New firmwares: Start 5 firmware v.2.12.5.51, Workforce 5 firmware v.2.12.16.86, ForcePro 5 firmware v.2.12.16.93, WelcomeConsole 5 firmware v.2.12.16.79

[WPR5-126] - dev: fixed an issue, where Workforce 5 and Start 5 phones could crash, when answering an incoming call if a ringtone with file size more than 1.5Mb was used

[WPR5-158] - dev: fixed an issue where WelcomeConsole 5 and ForcePro 5 froze and stopped responding after long calls (~20 minutes), when using MonoLED-BT headset connected via internal desktop phones bluetooth

WMS Beta 7.06.20260122.1 Date: 27.01.2026

New Feature

[WMS-19977] - wms: added call-related information to Webhook event details by including caller and callee private IP, public IP, port details and location when available

How to:

1. Go to WMS → PBX → Integrations → Cloud integrations

2. Open Webhook

3. In the Call events configuration, enable the required fields: call:start and call:update

4. Click "Add" or "Save" to apply the changes

To view call-related information in Webhook details, go to WMS → PBX → Integrations → Cloud integrations-> Webhook. In the Activity section, select "View Traces", and click on a Webhook ID to open and view the detailed event information

Fix

[WMS-25033] - wms: fixed an issue where the Users page on PBX in WMS Network displayed only local PBX users even when "All" was selected in the PBX dropdown list

Note: This issue affected only WMS networks with at least two PBXs

WMS Beta 7.06.20260121.3 Date: 22.01.2026

Improvement

[WMS-25045] - wms: updated the access behavior of the Legacy Collaboration mobile app so that, when "Allow Legacy Collaboration" is disabled in WMS → PBX → Features on WMS 7, users cannot log in and any active sessions are automatically logged out

Fixes

[WMS-25004] - wms: fixed an issue where 2FA was disabled when an admin made changes to a user’s preferences via WMS → Users → Edit preferences

Note: This issue only affected users with TOTP-based 2FA enabled

[WMS-25036] - wms: fixed a rare issue in which calls to WMS Network didn’t work for newly created PBX in some cases

WMS Beta 7.06.20260116.1 Date: 20.01.2026

Improvements

[WMS-24629] - wms: migrated FAX storage to CDS to improve reliability and centralize management

[WMS-24893] - wi-one: updated the Voicemail menu on Wi-One phones to improve usability and navigation

The Voicemail screen now includes the options Play (left softkey) and Info (right softkey). When on the Info screen, the softkeys provide Delete and Play options

Fix

[WPR5-204] - dev: fixed an issue in which SuperVision 5 phone froze during an incoming call, if the ringtone uploaded to the Sounds folder in WMS, exceeded 1.5 Mb size

WMS Beta 7.06.20260114.1 Date: 15.01.2026

Improvements

[WMS-24909] - wms: made improvements to the History tab on WP phones so that call duration matches RNA apps by using Cloud Analytics for call history when it is enabled on the PBX

[WMS-25006] - wms: the "AI+Data Boost" tab is now always visible under WMS → PBX → Call and chat history, regardless of whether CDS is enabled on the PBX

Note: By default, only root admin users can access this tab

Fix

[WMS-25046] - sys: fixed an issue where the wrong language code was used for call transcription of recorded calls when Estonian was selected

WMS Beta 7.06.20251230.1 Date: 8.01.2026

Improvement

[WMS-24815] - dev: added a custom provisioning parameter to enable automatic SIP log upload from W-AIR Base Stations to a remote syslog server for x-bees / Collaboration 7 / x-hoppers

How to enable:

Add the following parameter to the [wildixair] section of the /rw2/etc/provision.conf file:

WairSIPlog = on|off

Where “on” means, that automatic SIP log upload is enabled

Note: Syslog server can be enabled:

- Manually in web interfaces of the W-AIR Base Station

- Via WMS -> Devices -> Edit device -> Syslog Server

- Using the custom provisioning parameter SyslogServer

WMS Beta 7.06.20251225.1 Date: 5.01.2026

Improvements

[WMS-24815] - x-hop: added possibility to record Voice Bot conversations for x-bees / Collaboration 7 x-hoppers

How to enable:

1. Go to WMS -> Dialplan -> Dialplan rules

2. Add a Voice Bot application. Select the required Voice Bot, set the Language for the Voice Bot and choose the desired Voice from the list. To enable call recording, check the Record Call With Agent option

[WMS-24858] - wi-one: improved History menu for better user experience

The History screen now includes the options Missed and Back. To view details, choose history entry and click OK. When you open details, there are two options Archive and Back. On the Missed screen, there are buttons All and Back

Fixes

[WMS-24377] - sys: fixed a rare issue, where FXS failed to download a new configuration from the PBX, when the assigned user was deleted or no longer existed

[WMS-24765] - wms: fixed an occasional issue, where call transcriptions continued to run after calls were transferred to a callback queue, even after recording was stopped in x-bees and Collaboration 7

[WMS-24834] - sys: fixed an issue where the Voice Bot repeatedly asked the same questions in a loop after a call was routed to the Voice Bot in x-bees and Collaboration 7

WMS Beta 7.06.20251217.1 Date: 18.12.2025

Improvement

[WMS-24743] - dev: added a new custom provisioning parameter that allows to enable automatic keypad lock timeout on Wi-One

How-to:

1. Add the following parameter to the [wildixp5] section of the /rw2/etc/provision.conf file

2. WiOneKeysLockTime=X

Where X is the desired timeout. The minimum value is 10 seconds. The maximum value is 30 seconds.

New Firmware

New firmware: SuperVision 5 v.2.12.0.29

[WPR5-185] - dev: fixed an issue where Line BLF key displayed wrong status during an active call on SuperVision 5

WMS Beta 7.06.20251215.1 Date: 16.12.2025

Improvements

[WMS-22983] - sys: improved data engine reliability during temporary cloud or network unavailability

[WMS-24670] - wms: improved reliability of call data delivery during data-engine shutdown when transcription is active

[WMS-24755] - ai: added transcription support for Estonian and Turkish, and expanded voice support for Voice Bot in WMS -> Dialplan -> Dialplan rules

[WMS-24848] - wms: implemented DTMF support for call control API

Fix

[WMS-24881] - ca: fixed an issue where call recordings were saved in WAV instead of MP3 format in Cloud Analytics (CDR-View 2.0)

New Firmware

New firmwares: ForcePro 5 firmware v.2.12.16.86, WelcomeConsole 5 firmware v.2.12.16.68, Workforce 5 firmware v.2.12.16.84, Start 5 v. 2.12.5.48

[WPR5-181] - dev: fixed an issue where, unprovisioned WP 5 phones sent requests to an invalid provisioning server

WMS Beta 7.06.20251209.1 Date: 11.12.2025

Improvements

[WMS-24240] - wi-one: removed More submenu during an incoming or active call for improved user experience

• Only Mute and Reject soft keys are displayed during an incoming call

• During an active call Hold and Xfer (transfer) soft keys are displayed, when a call is on hold - Resume and Xfer buttons

• Using Left and right navigation keys during an active call, you can now access BLF

Fixes

[WMS-24380] - x-ca: fixed an occasional issue of incorrect pause time and wrap-up time in x-caracal reports which remained after WMS-23414

[WMS-24777] - wi-one: fixed an issue where the Wi-One phones could not play several built-in ringtones and played the default ringtone instead

[WMS-24875] - col: fixed an issue where calls to PBX service numbers (e.g., echo test 76) were dropped in the Legacy Collaboration when using pre answer after upgrading Chrome to version 143

WMS Beta 7.06.20251204.1 Date: 08.12.2025

Fix

[WMS-17366] - sys: fixed a rare issue with PBX backups, that could lead to incorrect ACL group permission behavior

New Firmware

Wi-One firmware v. 1.0.0.23

[WPR5-193] - wi-one: improved the logic so that a call can be placed via the green Dial button from call history and the phonebook

WMS Beta 7.06.20251204.1 Date: 04.12.2025

Improvements

[WMS-24592] - col: improved tag handling in Legacy Collaboration, so that tags set via Dialplan are now displayed during calls and in the call history  

[WMS-24831] - sys: improved rtpengine stability under high loads and reducing CPU usage  

Fixes

[WMS-24576] - x-hop: removed the “Call On Hold” voice prompt from x-hoppers headsets 

[WMS-24594] - x-hop: fixed an issue, where users were not automatically returned to the broadcast immediately after ending an external call, when switching between calls and broadcasts 

WMS Beta 7.06.20251127.1 Date: 01.12.2025

Fixes

[WMS-24640] - dev: released W-AIR firmware v.770B400, which include some fixes and improvements: 

• Fixed an issue, where a newly configured alarm was not triggered, if the No Movement alarm had been previously enabled

• Added support for PTT headsets (Poly) on W-AIR handsets

• Added Callback Confirmation option in the W-AIR SB web interface

Note:

• Starting with the v. 770b400 firmware, W-AIR Sync Plus Base stations are not allowed to be downgraded to pre-v. 770b firmware, to comply with EU RED (Art. 3(3)(d),(e),(f)) and ETSI EN 18031 standards. Adding new W-AIR Sync Plus Bases to hybrid W-AIR networks is not supported.

• Starting from firmware v. 770b400, on HW/VM PBXs, local automatic provisioning is no longer available.

• After triggering any alarm on a W-AIR handset, the device should be restarted (long-press Reject key → power off/on). It is recommended to reboot the handset after any alarm configuration or activation.

[WMS-24750] - sys: fixed no audio issue during internal calls caused by PBX treating local networks as remote in some cases 

WMS Beta 7.05.20251124.1 Date: 27.11.2025

Wildix additional packages: wildix-provision 7.05.20251125.1 wildix-lua-base 7.05.20251125.1 wildix-dialplan 7.05.20251125.1 wildix-base 7.05.20251126.1 wildix-cw 7.05.20251126.1 sipproxy 6.0.2-7.05.20251126.1

Fix

[WMS-24574] - x-hop: fixed an issue in which the headset buttons became unresponsive after switching from an active call to a held call during long call sessions 

New Firmware

New firmware: SuperVision 5 v.2.12.0.26

[WPR5-141] - dev: fixed an issue, where the SuperVision 5 phone did not display the status of switch / timetable after pressing the BLF key 

[WPR5-148] - dev: added missing BLF indications on the SuperVision 5 for ringing, active calls, call groups, shared voicemail, and parked calls 

WMS Beta 7.05.20251124.1 Date: 25.11.2025

Improvement

[WMS-24414] - x-hop: added the possibility to keep the SalesFloorHopper license active for mobile app users, when voice auth is enabled, so their license is not removed when they connect or disconnect a headset  

Fixes

[WMS-24648] - col: fixed an issue, where users were unable to access Legacy Collaboration, when a misconfigured Identity feature was assigned to a line BLF key in WMS -> Users -> Preferences 

[WMS-24747] - voicebot: fixed an issue where the Voice bot could randomly trigger the hangup tool before the final playback message, causing the call to end prematurely  

New Firmwares

New firmwares: ForcePro 5 firmware v.2.12.16.84, WelcomeConsole 5 firmware v.2.12.16.66, Workforce 5 firmware v.2.12.16.77

[WPR5-165] - wpr5: fixed an issue, where audio stopped working when switching from the handset/speaker to a Mono/DuoLED BT headset on WPR5 phones during a call 

WMS Beta 7.05.20251120.1 Date: 20.11.2025

Fixe

[WMS-24720] - wms: fixed an issue, where user avatars were not loading in the Legacy Collaboration mobile app after PBX upgrade to WMS 7.05.20251107.1 

WMS Beta 7.05.20251117.1 Date: 18.11.2025

Improvement

[WMS-24608] - sys: added "VOICEBOT_" prefix for custom variables, which can be used in Voice bot instructions and Dialplan for better personalization  

[WMS-24611] - sys: added possibility to disable SDES-SRTP on WP 5 phones 

How-to:

1. Edit the file /rw2/etc/provision.conf by adding the following parameters:
   [wildixp5]
   SRTPForceUse=no

2. Edit the file /etc/kamailio/cfg.d/host_specific_custom.cfg by adding the following parameters:
   modparam("pv", "varset", "device_caps_sdes_srtp=s:(Wildix-WXQA) | (Wildix WP4[8|9]0GR[3|4])")

3. Restart kamailio by running the command:
   systemctl restart kamailio

4. Send the new configuration to devices via Configure / Sync device option in WMS -> Devices.

By default, the feature is enabled.  

Fix

[WMS-24520] - wms: fixed an occasional issue where transcription usage was calculated incorrectly and displayed wrong values in WMS > Call and Chat History > AI + Data Boost tab 

New Firmwares

New firmwares: ForcePro 5 v.2.12.16.82, WelcomeConsole 5 v. 2.12.16.64, WorkForce 5 v.2.12.16.75

[WPR5-151] - dev: fixed an issue in which it was impossible to answer an incoming call on WP 5 phones via the MonoLED/ DuoLED headset answer button in case the phone was registering during the incoming call on another device 

WMS Beta 7.05.20251107.1 Date: 12.11.2025

Improvements

[WMS-23320] - sys: improved transcription performance and reduced delays in retrieving transcription results

[WMS-24544] - sys: added a new channel variable ${FROM_SERVICE} that can be used in Dialplan and allows selecting specific trunks to route a call based on the service number chosen in the Dialplan

[WMS-24546] - x-hop: improved x-hoppers headset behaviour after losing connection with the Base station

When reconnecting to the base, headsets now automatically dial wairbroadcast instead of wair to rejoin the broadcast.

Fix

[WMS-24572] - sys: fixed an issue in which expired API tokens could cause failure of Voicebot calls and other dialplan actions (e.g. name lookup)

WMS Beta 7.05.20251107.1 Date: 7.11.2025

Improvements

[WMS-23831] - wms: extended call control API by adding API endpoint which allows to set an active device 

You can find information about “Set active device for calling” API endpoint in the documentation: https://docs.wildix.com/api-reference

[WMS-24161] - x-hop: updated the logic of notifying a user when an x-hoppers headset is unmuted and added possibility to configure headset playback and microphone volume  

Configuration change:

• XHOP_UNMUTE_ANNOUNCE_TIMEOUT variable should now be configured in env.custom.ini file, instead of the override.conf file

• The default value for XHOP_UNMUTE_ANNOUNCE_TIMEOUT has been updated from 0 to 30 seconds. A user is automatically notified that a headset is unmuted after 30 seconds

To modify the timeout value:

1. Add the variable with the desired value to env.custom.ini file:

   XHOP_UNMUTE_ANNOUNCE_TIMEOUT=X

2. Run the following command to reload PBX Engine and apply the changes:

   systemctl reload pbx-data-engine

Also, added the following dialplan variables for adjusting headset audio levels:

• BROADCAST_LISTENING_VOLUME: controls the audio playback (listening) volume

• BROADCAST_TALKING_VOLUME: controls the microphone (speaking) volume

The minimum value is -10, maximum value is 10. The default value is 0. These variables can be used directly in the Dialplan or set globally via WMS -> Dialplan -> General settings -> Set dialplan variables.

Documentation will be updated soon.  

[WMS-24471] - wms: increased limit for Trusted IPs in WMS → Security from 32 to 128 to support configurations with a larger number of trusted networks  

[WMS-24521] - wms: added voice engine provider display (e.g. AWS, Google, ElevenLabs) in the Voice bot voice list in WMS -> Dialplan -> Dialplan rules  

Fix

[WMS-24638] - col: fixed an occasional issue where the Collaboration page would automatically refresh, which could lead to such issues as audio loss, interrupted calls and unsaved message drafts  

WMS Beta 7.05.20251105.1 Date: 5.11.2025

Improvement

[WMS-21962] - classound: added PayGuard integration with CLASSOUND, allowing secure payment processing during phone calls 

Documentation: PayGuard integration with Wildix and CLASSOUNDPreview

Fix