Note: Starting from WMS 6.04.20230724.1 and Android app 5.13.05, admin user can predefine Advanced settings via PBX, so that users have the same configurations of the Collaboration app on their mobile phones. By default, editing Advanced settings is allowed. Once forbidden, the Advanced settings controlled by PBX are greyed out on users’ mobile apps and editing is not possible. For all parameters that are not explicitly defined by admin, default values are used for all users who have the corresponding ACL. See the list of parameters that can be predefined and the available values in the documentation Custom config parameters List (section “Configure Advanced settings in Collaboration app on mobile”). |
List of advanced features accessible from Application Settings -> Advanced and their explanation.
Disable SIP mode: if enabled, call via “Direct call” is set as default mode for call generation. In this mode application de-registers from the PBX; missed call counter, new voicemail counter and status of “Trunk”, “Timetable”, “Switch”, “3 state switch”, “Call group” Feature Keys stop working. Chat and call control/ call generation via remote device continue to work
Enable WebRTC: the feature is disabled by default. If enabled, the connection between calls is established via WebRTC
Requirements:
Limitation in WebRTC mode:
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User status when talking on mobile: you can set which status (Current / DND / Away / Online) and which status message must be displayed to other users when you are busy in a mobile call
Current limitation: it is not recommended to enable option "User status when talking on mobile" in case of using Outlook Integration: after completing a mobile call, user status might not be able to go back to its previous state due to the Outlook Calendar sync, and might remain incorrect. |
Native Calls Support (beta): the feature is available only on devices with Android 6 or higher with pure Android. If enabled, VoIP calls have the same priority as mobile calls
Known issues:
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Outgoing calls via Wildix (beta) (appears after activating Native Calls Support option): if enabled, it is possible to direct outgoing calls from mobile native dialer via Collaboration
Activating Outgoing calls via Wildix for the first time, you need to choose Wildix as your default call redirection app on the screen that pops up. |
Connection status notification (available on Android < 8): if enabled, connection status notification (Logged in/ Connected) is displayed in Android notification bar
Firewall bypass (beta): the feature is disabled by default. The app uses TURN server located on turn.wildix.com (used TCP port 443). If enabled in On mode, the app switches audio stream to PBX via external TURN server right away after call was started. If enabled in Auto mode, the app switches audio stream in case it is missing for 5 seconds after call was started
Limitations:
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