In WMS 6 we updated the kernel version of the system and its core components. This means state-of-the-art stability, reliability, and security for your customers’ systems, better and faster performance, more efficient use of CPU and resources, and many other improvements.
In this blog article, you will learn what’s new in the WMS version 6.02. In particular, we will talk about major UX/ UI updates of WMS GUI, Veesion integration with x-hoppers, new APIs, meeting scheduling in Outlook calendar, and much more. Full changelog is available at this link: https://wildix.atlassian.net/wiki/x/AQDIAw
Major UX/ UI updates of WMS GUI
The first thing that you notice after updating the PBX, is the brand-new WMS GUI:
The top menu moved to the left-hand sidebar (Users - Trunks - Devices - Dialplan - Settings menus)
The left-hand sidebar is collapsable/ expandable
Information about the user is displayed at the top right-hand side of the screeen (user picture, role, name)
WMS version information is available at the bottom right-hand side of the screen
Other UX/ UI improvements in WMS interface include:
Visualization and rendering of certain pages and dialogs: Backups page, WMS network page (Virtual/ Hardware PBXs), Hotel integration page, Debug page, Generate call dialog
Updated design and modal windows on the Groups page (WMS -> Users)
Improved IP ban behavior and users registration check
Added new engine (neural TTS) to Sound dialog
UX/ UI improvements of the Dialplan page
Finding the right Dialplan rule or the right called number can be challenging when you have hundreds of DIDs.
With this release we add two new buttons: Expand all and Collapse all, allowing you to display or hide all the details of a certain Dialplan rule.
In addition to that, now you can add labels to your called numbers so that you can easier find and understand what those called numbers mean or whom they belong to.
Collaboration Mobile apps improvements
Auto-fill domain in case application installed from the welcome email
Onboarding new users becomes easier: from now on, when a user downloads the app following the link from the welcome email, the domain and extension parts are already filled out for them.
Note: Support starts from apps versions: Android 5.11, iOS 8.11
Forward certain calls to the native dialer
There are certain cases when we want to bypass the PBX when placing a call and redirect certain calls to the native dialer. For example, when calling emergency services.
In this version, we add a possibility for the system administrator, to enable the forwarding of calls to certain called numbers to the native dialer. To enable this behavior, the system administrator needs to edit a custom config file on the PBX, listing the called numbers.
More details in the document: https://wildix.atlassian.net/wiki/x/Fh3OAQ
Note: Support starts from apps versions: Android 5.11, iOS 8.11
Prioritize the longest waiting calls on different queues
Imagine, you have an agent present in multiple queues. In case there are ringing calls in several queues, which one will be distributed to this agent? Before WMS 6.02, the distribution order in such cases was random. In WMS 6.02 we add a global Dialplan variable allowing the system administrator to control this behavior.
By enabling the new behavior, the agent present in multiple queues will be sure to get the longest waiting call. The system will check the waiting time in all the queues before distributing the call.
Read the documentation: https://wildix.atlassian.net/wiki/x/5h3OAQ
Users import
Office 365
Microsoft 365 allows the usage of additional attributes to map different fields when importing users. We introduce the new field extensionAttribute1-15 that you can use to sync Custom attributes.
For Google, additional data can be imported using the new Custom_* field. In addition, we added the possibility to sync language.
Security updates
SSL connection for sending CDR data to remote MySQL
In one of the recent releases, we added the possibility to use an external CDR backend for cloud PBXs for customers who wanted to keep their CDRs in-house.
With this update, we improve the security of connections to an external MySQL DB. SSL connection is enabled via a custom config parameter. Read the documentation for more details: https://wildix.atlassian.net/wiki/x/Fh3OAQ
Create your own list of Trusted IPs
We introduce a new section in WMS - PBX - Security menu, allowing system administrators to create their own list of Trusted IPs. This is particularly useful in cases with large installations and big volumes of connection and reconnection requests coming from devices at the same time.
Now, in addition to our IP tables standard setup, you can create your own list of trusted IP addresses, so that our SIP proxy and/or iptables module will not block connection attempts. This gives you more flexibility and control over managing outbound connections to your systems.
Admin permissions ACLs
With this release, you can gain more control over what other system administrators are allowed to do on WMS. An example is unexpected charges due to license upgrades performed by one of the system administrators for certain users on the PBX.
Now you can restrict the ability to change the license type of users, using the new ACL “Can/Cannot” - "Change license type". Remember to combine this restriction with another ACL that was already there - “Can/Cannot” - "Add and remove users". Using both of them gives you the level of control you should have.
