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This guide explains how to enable Wildix Integration with Zoho Bigin. Created: March 2024 Permalink: https://wildix.atlassian.net/wiki/x/AQBXH |
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Introduction
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- Incoming call pop-ups with contact information
- Click-to-call from Zoho Bigin
- Call logging
- Possibility to add description, tags and note with attachments once the call is ended
Requirements
- WMS Beta 6Beta 6.06.20240325.1
- The integration works only with Standard, Professional and Enterprise Zoho PhoneBridge account (not available for Free accounts).
- In WMS Network the integration can be enabled only on the PBX Server.
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How to disable integration
- Go to WMS Settings -> PBX -> Integrations
- Proceed to Zoho Integration tab and click Disable
- Go to Users tab -> Import -> Backend Zoho -> click logout
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