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Hotel Manager is a part of Wildix WebAPI library. This document explains how to configure and to use Hotel Manager extension. Created: December 2018 Permalink: https://confluence.wildix.com/x/8IPIAQ |
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Introduction
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To access the Hotel Manager interface, you can use our online demo available at https://www.wildix.com/webapi/hotelManager/.
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If you are using our online demo or if you have uploaded Hotel Manager on your server, you need to add the domain to the whitelist in WMS Settings → PBX → Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Hotel Manager, read the WebAPI document -> Access WebAPI Demo. |
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You can also use Hotel Manager in the following ways:
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To access the Hotel Manager page, select the PBX user to use for access to the Hotel Manager interface (receptionist), and make sure that:
- Collaboration web page is open at the same time as the Hotel Manager for that user on the same PC in the same browser
This user is of "admin" type (otherwise you will not be able to update the guest's name upon check-in):
hotel rooms are added to the roster of your user; you can add rooms to your roster from Collaboration → Other → Edit Colleagues (read Collaboration guide - Colleagues (roster) for more information) or in WMS → Users → select a user and click Edit preferences, then scroll down to Roster (read WMS Start Guide - User preferences for more information):
Now you are ready to access Hotel Manager interface. Go to https://www.wildix.com/webapi/hotelManager/ and click "Settings" icon ("Wheels" icon in the upper right corner) to enter your PBX credentials:
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Enable PIN bypass for ACL restricted calls
This feature may often be applied to phones located in hotel common areas or in conference rooms. Here is an example:
User dials a number that is restricted on this phone (for example, international phone number)
User is prompted for the PIN since the call is not allowed from this phone normally
User enters the PIN and if allowed based upon the entered PIN, the system routes the call to the restricted destination
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