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<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
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| Info |
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This guide is intended for the following audience:
WMS version: 3.88 Updated: October November 2018 Permalink: https://confluence.wildix.com/x/xQY8AQ |
| Table of Contents |
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| Note |
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Important: Starting from WMS version 3.86, use only PBX domain name in Kite links (do not use PBX serial); e.g.:
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- Google Chrome
- Mozilla Firefox
- Safari (Limitation: video calls on Safari do not work using Collaboration native app)
Browser compatibility with WMS version 3.86 and lower:
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Kite user can initiate a call, start video streaming or desktop sharing with the PBX user using the icons situated in the upper part of the screen, click the Paperclip icon to send a file or simply drag the file into the input field (support to send files only in JPEG / PDF format), click Options to:
- End chat (log out)
- Send chat transcript to email
- Make an audio echo test
- Change the language
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Example of the URL: “https://kite.wildix.com/ucit/324?waitMessageFromOperator”. In this case Kite user can send a message, start a call and screen sharing, only after the PBX user sends the first message.
The following values are supported by the parameter:
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You can also use Kite in your email signature, and you don’t need web developer skills, to be able to do it, just follow this link: Generate the HTML signature for email.
Limit access to Kite service
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Via Dialplan you can limit the numbers that can be dialed via Kite service:
- Go to WMS -> Dialplan > Dialplan rules
- Select “kite” procedure
- Program the Dialplan procedure according to your needs
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Example: https://kite.wildix.com/ucit/324?name=Elena&email=elena.kornilova@wildix.com&autologin=1.
Kite link in iframe
To insert Kite link into the website page in an iframe, add "/embedded" in the end of the link:
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- Go to the page of code generation: http://kite.wildix.com/pages/widget/
- Fill out the fields:
- Serial: PBX name (*.wildixin.com domain name) Extension: extension of PBX
- Widget design: choose the new (selected by default) or the old design
- Widget icon (new design): select the Kite icon (Chat or Phone) to be displayed on your website
- Widget icon color (new design): select the Kite icon color
- PBX name (new design)/ Serial (old design): PBX name (*.wildixin.com domain name)
- Extension: extension of PBX user or call group number
- Site URL: URL of your website
- Hover title (new design):
- enter a title to be displayed when hovering over the Kite icon
- Top title / Bottom title (old design): enter titles to be displayed on the Kite icon before and after clicking on it
- Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
- Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
- Auto login: after you enable the option, you can fill out Name and Email of Kite user for pre-authorization
- Ask geolocation: uncheck the box in order to disable option of asking geolocation
- Ask notification permission: uncheck the box to disable sending HTML5 notifications
- Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
- Position and Offsets: select and optimize the widget position on your website
- Click Generate
- The code is generated, copy the code and paste it into your website between the tags and / or into a single web page.\
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Note: It is possible to perform a test to see how the widget will look on your website: After filling out the fields, press Test instead of Generate, you will see the widget simulation. |
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