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Color | LED indication | Status |
Green | Short blink followed by long blink | Power Up |
Fast short blink, repeated | Incoming call | |
Single short blink. Notification of call only via audio in HS | 2nd incoming call, call active | |
Single short blink | In call | |
Long blink | Battery charging | |
Steady on | Battery charging, full | |
Red | Long blink followed by short blink | Power Down |
Fast, short blink | Low battery | |
Steady on | Battery charging, low battery | |
Long blink | Registration failed | |
Single short blink repeated slow | Idle, out of range | |
Blue | Short blink repeated fast | Registration, ongoing |
Long blink | Registration completed | |
Single short blink repeated slow | Idle, connected | |
Purple | Steady on | Menu |
None | Deregistered |
Default settings
The following default settings apply to x-hoppers headsets in the Retail mode:
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Multi-Сharger overview
Multi-Сharger consists of 6 chargers connected in parallel with a 5V/ 4A power supply and can simultaneously charge up to 6 headsets.
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1. Configure Retail mode on the PBX
It will be possible to enable Retail mode on the PBX side, so Retail mode is automatically activated for all headsets registered on the PBX.
The documentation will be updated soon, once the settings are available.
2. Set up multicell DECT Network
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| Note |
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Documentation: WMS Start Guide: Devices management |
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5.
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Set headsets into retail mode
To set headsets into retail mode, go to headset menu* and choose the following settings:
- Silent charging: On/ Headset deactivated
The headset is disconnected and can’t receive calls while charging. - Audio feedback: Voice
User hears voice prompts as audio feedback. - Retail mode: On
*How to navigate through headset menu:
Use the following buttons to navigate through headset menu:
- Enter the main Menu: Press AUX function button
- Move between submenus or submenu options: Press Volume+ / Volume- buttons
- Enter the submenu: Press AUX function button
- Select the submenu option: Press AUX function button
- Return back to the main Menu: Double press AUX function button
- Exit the main Menu: Press AUX function button for 2 seconds
6. Configure Dialplan
Modify the users dialplan as follows:
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| Note |
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Documentation:Dialplan Applications - Admin Guide |
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7. Configure auto-reconnect (Retail helper service)
The configuration is required for x-hoppers headsets to automatically rejoin the broadcast after charging or in case they unexpectedly drop out of the broadcast for any reason. For this, you need to enable the wair-retail-helper service. It also allows to:
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