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| Warning |
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This document is intended only for the Wildix Partners participating in the x-bees closed beta. |
| Table of Contents |
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Admin Guide
Requirements
- WMS version 5.04.20211022 or higher
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- Open the link: https://x-bees.biz/
- Log in via Google or Microsoft 365 SSO, or by email
- In case of login via email, a verification code will be sent to your email address, you will need to enter it to log in
- Connect to the PBX:
- Click on your user picture in the upper left-hand part of the screen to open Settings
- Under Settings, click Connect to Wildix PBX:
Enter your Wildix PBX domain into the input field and click Connect:
User Guide
x-bees Web
Current limitations: no way to send SMS messages and Faxes via x-bees, as well as to listen to Voicemails and Call recordings.
Note: you receive a copy of call recordings and Voicemails via email.
Settings
User Picture
In case you were previously using Collaboration, your user picture is synced with Wildix Collaboration.
To set up/ change the picture
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Login
Users of the PBX receive an invitation via email with the link to join x-bees and download mobile apps. The invitation email should be sent by the PBX admin from WMS.
Follow the steps:
- Click on the link in the email invitation to join x-bees
- Log in using Google or Microsoft SSO
PBX users who joined x-bees via email invitation sent by the system administrator are automatically connected to the correct Wildix PBX. To make sure you are connected to the correct Wildix PBX, follow the steps below:
- Click on your user picture from the upper left-hand part of the screen
- Under Settings, click Connect to Wildix PBX
- Make sure the correct Wildix PBX domain name is entered into the filed Domain
Note: if you are not sure, what your correct Wildix PBX domain is, please check with your system administrator.
Settings
User Picture
In case you were previously using Collaboration, your user picture is synced with Wildix Collaboration.
To set up/ change the picture
- Click on your user picture in the upper left-hand part of the screen to open Settings
- Click on your user picture
- Select a new picture or use your webcam to make one
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- Click on your user picture in the upper left-hand part of the screen to open Settings
- Under Status, enable Inbound services:
- Enable the switch next to Inbound service requests: the switch allows you to dynamically join the inbound services (call groups)
- Under Inbound Services: enable those services (call groups from your PBX) that you would like to join as a call agent (in this menu you cannot change the status in services, to which you were added statically via WMS)
Updates
Updates of the x-bees web interface are available out of the box and do not require any steps from the PBX admin or user.
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- Click on your user picture in the upper left-hand part of the screen to open Settings
- Under Support, click About
Feedback
You are invited to send us feedback, provide suggestions and report problems!
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- Click on your user picture in the upper left-hand part of the screen to open Settings
- Under Status, click Send Feedback
Logout
Click on your user picture in the upper left-hand part of the screen to open Settings, then click Log out
Conversations
Group conversations
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