Page Comparison

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1. Click on your user picture in the upper left-hand part of the screen to open Settings
2. Under Status, click on your current user status (e.g. Available)
3. Select the new status:

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1. Click on your user picture in the upper left-hand part of the screen to open Settings
2. Under Settings, click Extensions
3. Install the Integration service:

Inbound services ("Contact center")

The contact center feature present in Wildix Collaboration is available in x-bees and allows you to view the available services (call groups) and dynamically log in/ log out from them:

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1. Click on your user picture in the upper left-hand part of the screen to open Settings
2. Under Status, enableclick Send Feedback

Conversations

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At the next step, fill out the fields and click Save:

x-bees Mobile

x-bees Mobile app and the Web version share the same codebase and the same set of features. 

Settings

Tap your user picture to access Settings

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User Picture

Tap your user picture to upload a new picture or use your webcam to make a new one.

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User Status

Under Status, tap on your current user status (e.g. Available) and select a new one.

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Notifications

Under Settings, tap Notifications and enable notifications.

Note: Make sure you have enabled Notifications for x-bees in your phone settings. 

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Call forwarding settings

Under Settings, tap Calls and set up call forwarding rules for every Call class.

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Inbound services ("Contact center")

The contact center feature present in Wildix Collaboration is available in x-bees and allows you to view the available services (call groups) and dynamically log in/ log out from them:

1. Under Status, enable Inbound services
2. Enable the switch next to Inbound service requests: the switch allows you to dynamically join the inbound services (call groups)
3. Under Inbound Services: enable those services (call groups from your PBX) that you would like to join as a call agent (in this menu you cannot change the status in services, to which you were added statically via WMS)

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Check the current version

Under Support, tap About 

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Feedback

You are invited to send us feedback, provide suggestions and report problems!

Under Status, tap Send Feedback

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