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Note: you receive a copy of call recordings and Voicemails via email.

Note: access Access to the web version and mobile apps of x-bees is available starting from the xb-Essential license.

Login

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On x-bees you can start a one-on-one conversation (chat) with any match found in the Search field. It can be a colleague, a phonebook contact, a Salesforce lead or Salesforce contact:, or any external person present in your conversations.

  1. Start typing a name or a phone number into the Search field in the upper left-hand part of the screen
  2. Click on the match to open a conversation

Note: The ability to mute the chat/ Other actions appears only after you have exchanged the first chat

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  1. From the Inbox top panel, tap +. The New Conversation screen opens
  2. Add participants and tap Next
    • Note: you can add PBX users and , Phonebook contacts, email addresses
  3. Give your conversation a title and tap Create

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  1. Inside a conversation tap on the picture next to its title
  2. Tap More (three dots) and tap Schedule event
    • Note: Make sure you select the correct calendar when scheduling an event from the mobile app

One-on-one conversations

On x-bees mobile app you You can start a one-on-one conversation (chat) with any match found in the Search field. It can be a colleague, a phonebook contact, or any external person present in your conversations. 

Start a chat with a colleague or a phonebook contact:

  1. From the Inbox, tap on the Search icon from the upper right-hand part of the screen to open the Search field
  2. Type a colleague's name or extension a phone number to view matches, tap on the match to start a chat

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From the Inbox: tap and hold a particular conversation, then tap Hide or tap Leave conversation

Calls

You can dial any internal or external number. You can search your Colleagues directory and your shared Phonebooks contacts.

Start a call from Dialpad

  1. From the Inbox, tap on the Diapad icon from the upper right-hand part of the screen
  2. Type a colleague's name or extension, or any external numbera phone number to see the matches from the Colleagues directory or Phonebook contacts; otherwise, type an external number into the field

Note: Make sure you use the preferred mode to generate a call:

  • VoIP: generates a call via the Wildix PBX
  • Callback: you instantly receive a callback to your mobile number from the Wildix PBX and then the outbound call to the destination is generated
  • Mobile: generates a call via your mobile phone using your SIM card operator

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Call from Conversation

The Call option is only available in one-on-one conversations with other PBX users: tap the Headset icon from the upper right-hand part of the conversation:

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