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If you need to make an external call, but don’t want to show your office phone number, you can select the phone number of the relevant service (e.g. tech support, sales, accounting, etc.) before placing a call:
- Open the Dialpad and click
- Click on the drop-down list at the top
Select the service (Call group) and make a call
The call is performed using CID for outbound calls of the selected Call group.
By default, the option “Personal” is displayed.
| Note |
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Note: To set up Caller IDs, go to WMS -> Dialplan -> Call groups -> select a group -> click Edit strategy and specify CID for outbound calls. |
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- Open the Dialpad and click on the drop-down list at the top
Select the service (Call group) and make a call
The call is performed using CID for outbound calls of the selected Call group.
By default, the option “Personal” is displayed.
Call from Conversation
The Call option is only available in one-on-one conversations with other PBX users:
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