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This guide is intended for the following audience:
WMS version: 3.88/ 4.01 Min. supported WMS version: 3.88.42218.38 Updated: July 2019 Permalink: https://confluence.wildix.com/x/xQY8AQ |
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Important: Starting from WMS version 3.86, use only PBX domain name in Kite links (do not use PBX serial); e.g.:
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Recommended WMS version 3.87 or higher! For more information, check the chapter Requirements. |
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Introduction
Wildix Kite is a professional solution for business communication based on the WebRTC technology that brings Unified Communications to the corporate website. With Wildix Kite a website visitor can communicate with the company call agents via chat, audio and video, desktop and data sharing, all this with just one click.
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- Dialplan configuration – done by PBX administrator
- Implementation on the website – carried out by website webmaster / softhouse
Requirements
Browser compatibility with Min. supported WMS version 3.87 and higher (audio and video support): 3.88.42218.38
Browser compatibility:
- Google Chrome
- Mozilla Firefox
- Safari (Limitation: video calls on Safari do not work using Collaboration native app)
Browser compatibility with WMS version 3.86 and lower:
- Google Chrome (only audio)
- Mozilla Firefox (only audio)
- Safari – only audio (starting from WMS 3.86)
We recommend to use the latest stable version of browser.
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