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Info

This guide leads you through installation of W-AIR Base and W-AIR Base Outdoor and setting up a W-AIR DECT Network in which the bases sync over the air.

Updated: June 2016

Permalink: https://confluence.wildix.com/x/IADfAg


Info

W-AIR Base is End Of Life.

...

Note

W-AIR base - note about upgrading to WMS 4.01
Until the handsets/ headsets have not upgraded to the latest release provided by the base station, the number of calls on a base station must not be more than 6, or the base station will get into a cyclic reboot. To avoid this issue:

  • plan the upgrade when the handsets are not used
  • put all handsets in their cradle and connected to a power supply
  • allow up to 30 minutes per handset to perform the upgrade

You can check the firmware upgrade progress from W-AIR base interface, menu Extensions, field "FWU Progress" (the value should change to "Complete").

Table of Contents

Description

System architecture

...

W-AIR Network configuration

Step 1. Provision base stations

Guide on provisioning: https://confluence.wildix.com/x/zAQ8AQ

Go to menu Devices of the WMS, click “Add” and provision the gateway. Provisioned base stations appear in the table:

Image Removed

Step 2. Create a W-AIR Network

Important:

  • W-AIR Network consists of one or more gateways that should belong to the same LAN or connected via VPN (without NAT). A base station can be a part of a W-AIR Network only if is reachable by other base stations. W-AIR cells exchange the network packages; in order to ensure the sync in case the packages are bigger than 1500 bytes, the network must correctly process “UDP fragmentation”
  • In order to be able to configure a W-AIR network, an NTP server is necessary. To configure the gateway to use the NTP server of the PBX, select the gateway and click Edit, then enter the PBX IP address into the line “NTP Server” and click Save.
  • In case you add a base station that previously functioned as a separate base station or belonged to a different W-AIR network, it’s necessary first to delete the base station, reset it and add it again to the WMS.

Follow the steps below:

...

Select the gateways from the list on the left and move them to the list on the right

Warning

Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.

...

Click “Save

Note

The first base becomes the Main base of the network (M). The gateways make radio sync over the air with each other automatically to extend the work range if possible.

Screen Shot 2016-06-24 at 10.27.11.pngImage Removed

...

Warning

For CLOUD PBXs, you need to power off the base station and then power it on again (reboot the base station) to apply the new parameters!

LEDs of the Base Stations 

  • LED blinks purple when a base is rebooting
  • LED blinks red when a base reports a configuration error
  • LED remains solid blue if a base is configured and registered to the Wildix PBX

LEDs of the Base Stations SB

  • LED blinks orange when a base is rebooting
  • LED blinks red when a base reports a configuration error
  • LED remains solid green if a base is configured and registered to the Wildix PBX

Step 3. Register a W-AIR Handset

To register the handset:

...

Base station connection and overview

Base staton connection and reset


LEDs of the Base Stations 

  • LED blinks purple when a base is rebooting
  • LED blinks red when a base reports a configuration error
  • LED remains solid blue if a base is configured and registered to the Wildix PBX

W-AIR Base Outdoor - Mounting


Repeaters connection and overview

Repeater connection and reset

LEDs of the Repeaters

  • LED blinks green with a double pulse during the first registration process
  • LED blinks green during the connection process
  • LED remains solid green when it is registered to a base station
  • LED blinks green with a fast pulse when a phone connected to the Repeater starts a new call, during the conversation it blinks red
  • LED becomes solid red if the Repeater fails to connect to the base station
  • Double color flashing (red/green): Repeater is in recovery mode for one of the following reasons (try to re-assign Repeater to Base station):
    • Repeater is locked to base/repeater without repeater mode activated
    • Sync source base/repeater not found (Manual mode)
    • Timeout during RPN allocation due to busy base/repeater

Step 1. Provision base stations

Guide on provisioning: https://confluence.wildix.com/x/zAQ8AQ

Go to menu Devices of the WMS, click “Add” and provision the gateway. Provisioned base stations appear in the table:

Image Added

Step 2. Create a W-AIR Network

Important:

  • W-AIR Network consists of one or more gateways that should belong to the same LAN or connected via VPN (without NAT). A base station can be a part of a W-AIR Network only if is reachable by other base stations. W-AIR cells exchange the network packages; in order to ensure the sync in case the packages are bigger than 1500 bytes, the network must correctly process “UDP fragmentation”
  • In order to be able to configure a W-AIR network, an NTP server is necessary. To configure the gateway to use the NTP server of the PBX, select the gateway and click Edit, then enter the PBX IP address into the line “NTP Server” and click Save.
  • In case you add a base station that previously functioned as a separate base station or belonged to a different W-AIR network, it’s necessary first to delete the base station, reset it and add it again to the WMS.

Follow the steps below:

  1. Go to the WMS menu DevicesW-AIR Networks → click Add
  2. Enter the name Name for your W-AIR Network
  3. Select the gateways from the list on the left and move them to the list on the right

    Warning

    Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.


  4. Click “Save

    Note

    The first base becomes the Main base of the network (M). The gateways make radio sync over the air with each other automatically to extend the work range if possible.

    Screen Shot 2016-06-24 at 10.27.11.pngImage Added

  5. Go back to the Devices Menu, select your base/bases and press “Configure / Sync device” button


Warning

For CLOUD PBXs, you need to power off the base station and then power it on again (reboot the base station) to apply the new parameters!

Step 3. Register a W-AIR Handset

To register the handset:

  1. Verify that there is only one active W-AIR Network
  2. Go to the handset’s main menu
  3. Select Connectivity
  4. Select Deregister, enter 0000 as PIN, then press Yes
  5. Select Register, enter 0000 as Access code, then press OK
  6. The cordless phone is ready for a new login procedure

...

  • If you have any problems with registering Repeater(s), reset it by pressing the Reset button on the back side for more than 2 seconds (LED turns solid RED and then GREEN with a double pulsation). Start the registration procedure again by following the last three points above.
  • The Repeater should be placed on a distance not less than 10 meters from its Base station.
  • For a good conversation and a correct handover between bases and Repeaters the dBm value should be between -75 and 0. (See the chapter 2.2. Check the Radio Coverage - Repeaters)

LEDs of the Repeaters

  • LED blinks green with a double pulse during the first registration process
  • LED blinks green during the connection process
  • LED remains solid green when it is registered to a base station
  • LED blinks green with a fast pulse when a phone connected to the Repeater starts a new call, during the conversation it blinks red
  • LED becomes solid red if the Repeater fails to connect to the base station
  • Double color flashing (red/green): Repeater is in recovery mode for one of the following reasons (try to re-assign Repeater to Base station):
  • Repeater is locked to base/repeater without repeater mode activated
  • Sync source base/repeater not found (Manual mode)
  • Timeout during RPN allocation due to busy base/repeater

W-AIR Network deployment

Case 1: Sync chain with one Primary Base

  • The sync chain must always overlap with other Base stations in order to latch each other in sync.

  • Primary base is the one that performs the sync.

  • A maximum of 24 sync levels (Including the primary base) can be used in a deployment.

  • Secondary base stations or repeaters are connected to the Primary base through the synchronisation chain

  • If one of the base or repeater units in the sync chain is broken or not working, then the units that follow the non-working device are cut off from the sync chain, and sync can be lost. In this case, handover between the two clusters is not possible.

...

  • A maximum of 250 base stations can be deployed in one setup (depending on the network requirement not all base stations should be chained).

  • A maximum of 24 sync levels can be used in any deployment.

  • Depending on the system setup, it is recommended to place the Primary base station in the middle of the building and to assign numbers/addresses, radio ID (RPN), etc. to each base station or repeater for easy identification.

    • Continuous line: Shows the primary sync paths, with the relevant bases chained in the multicell network.

    • Dotted line: Alternative sync paths.

...