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| Info |
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Hotel Manager is a part of Wildix WebAPI library. This document explains how to configure and to use Hotel Manager extension. Created: December 2018 Permalink: https://confluence.wildix.com/x/8IPIAQ |
| Table of Contents |
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Introduction
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For managing restrictions and ACL for calls placed from hotel rooms, create a separate ACL group in WMS → Users → Groups:
Now you can add rooms in WMS → Users in the same way as you add users. For more information on adding users, please consult WMS Start Guide - Adding users manually.
When adding a room, specify user type - "Room", in this way you will be able to differentiate hotel rooms from normal PBX users:
| Info |
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You can use the field "Department" to group rooms, e.g. by floor on which they are located or by some feature. In Hotel manager interface, rooms are grouped by "Department" field, if it is filled out (if the field "Department" is not filled out, rooms are grouped by "Group" field) |
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| Note |
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Note that rooms will be displayed in Hotel Manager interface by their ACL group. This means, in case you would like to group your rooms by, for example, floor they are located on, you should create several ACL groups. You can enable one ACL group to inherit from another one. More information on ACL groups in the document: ACL rules and Call classes management. |
Now you can add rooms in WMS → Users in the same way as you add users. For more information on adding users, please consult WMS Start Guide - Adding users manually.
When adding a room, specify user type - "Room", in this way you will be able to differentiate hotel rooms from normal PBX users:
| Note |
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By default "users" Dialplan is assigned to each room, however you can create a separate Dialplan for managing calls placed from hotel rooms in WMS → Dialplan and assign this Dialplan to each room in the field "Dialplan" |
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To access the Hotel Manager interface, you can use our online demo available at https://www.wildix.com/webapi/hotelManager/.
| Warning |
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If you are using our online demo or if you have uploaded Hotel Manager on your server, you need to add the domain to the whitelist in WMS Settings → PBX → Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Hotel Manager, read the WebAPI document - Access WebAPI Demo. |
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| Info |
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You can also use Hotel Manager in the following ways:
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To access the Hotel Manager page, select the PBX user to use for access to the Hotel Manager interface (receptionist), and make sure that:
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You should be able to view rooms subdivided by their Department "Group" field ("Floor 1" and "Floor 2" in our case):
Hotel Manager services
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Enable PIN bypass for ACL restricted calls
This feature may often be applied to phones located in hotel common areas or in conference rooms. Here is an example:
User dials a number that is restricted on this phone (for example, international phone number)
User is prompted for the PIN since the call is not allowed from this phone normally
User enters the PIN and if allowed based upon the entered PIN, the system routes the call to the restricted destination
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