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This User Guide explains how to use Vision and Wildix Phone App.

End user brochures are available at this link: Wildix VoIP Phones - End User Brochures

Datasheets: VoIP Phones Datasheet - WP4X0, WelcomeConsole, Vision, SuperVision, Accessories

HW Version: 48.145.1.123

Android app Version: 5.1.1

WMS Version: 3.88/ 4.01

Created: June 2018

Updated: April 2019

Permalink: https://confluence.wildix.com/x/CAKIAQ

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  • If your phone is on, turn it off
  • Press and hold the Headset button and turn on power (using power adapter or PoE)
  • Release Headset button after 5 seconds
  • The image “W” appears on the display and then the recovery menu
  • Select Factory reset using Volume Up/ Down buttons and press Headset button to confirm 



  • To proceed with factory reset, select Yes option and press Headset button to confirm 



  • Select Reboot system now and press Headset button to start the reset or wait 5 seconds for auto reboot 



  • After reset procedure, update Phone app to the latest version

Appendix 5. Sync of contacts

To be able to access your Wildix PBX corporate phonebooks from Vision, you need to set up CardDAV sync: CardDAV Sync of Contacts.


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