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Info

The Document describes what is Wildix Integration Service (WIService), the installation process and available features.

WIService Changelog: https://www.wildix.com/new-releases-and-updates/microservices-changelog/

Created: February 2019

Permalink: https://confluence.wildix.com/x/EgAeAg

Table of Contents

Integration service (WIService)

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WIService integrates with Mac OS Contacts: Mac OS X Contacts Integration with WIServicemacOS contacts lookup and call generation 

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Requirements

Ports

  • Make sure that FQDN “wildixintegration.eu” is correctly resolved with the IP: 127.0.0.1 by your DNS (on the user PC or on the router side)

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Direct RTP (Windows only)

The feature is enabled in Collaboration Settings -> Web Phone -> Enable direct-rtp (experimental). It allows RTP streams to be passed directly between devices. 

How to set DSCP QoS for Wildix devices and Web Phone

Call generation via URI

Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. 

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