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Info

This guide leads you through installation of W-AIR Base and W-AIR Base Outdoor and setting up a W-AIR DECT Network in which the bases sync over the air.

Updated: June 2016

Permalink: https://confluence.wildix.com/x/IADfAg


Info

W-AIR Base is End Of Life.


Note

W-AIR base - note about upgrading to WMS 4.01
Until the handsets/ headsets have not upgraded to the latest release provided by the base station, the number of calls on a base station must not be more than 6, or the base station will get into a cyclic reboot. To avoid this issue:

  • plan the upgrade when the handsets are not used
  • put all handsets in their cradle and connected to a power supply
  • allow up to 30 minutes per handset to perform the upgrade

You can check the firmware upgrade progress from W-AIR base interface, menu Extensions, field "FWU Progress" (the value should change to "Complete").

Table of Contents

Description

System architecture

W-AIR is a Wildix cordless solution. The system supports auto-provisioning enabling instant connection to the Wildix PBX. Due to high scalability, new components are quickly and easily integrated to guarantee the better performance.

Wildix W-AIR system uses the wireless technology CAT-iq (Cordless Advanced Technology – Internet quality). 

The architecture consists of three components:

1. Base station - an essential component of a DECT system. Wildix W-AIR base stations:

  • Multicell base stations: W-AIR Base (End Of Life), W-AIR Base Outdoor, W-AIR Base Sync Plus
  • Single Cell base station: W-AIR Base Small Business

2. Repeater - extends the signal coverage of the base station.

3. Cordless endpoints:

Wildix W-AIR handsets: W-AIR Basic (ex W-AIR 70), W-AIR Office100 (End Of Life), W-AIR DaySaver LifeSaver (ex W-AIR 150), W-AIR 100 (End Of Life) Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information: W-AIR DECT Handsets Guide, W-AIR Headset Guide.

Multicell network scalability and features

Sync over the air with W-AIR Base, W-AIR Base Outdoor or mixed network in which W-AIR Bases Sync Plus are present:

  • Up to 1000 users per system
  • Up to 250 bases
  • Up to 30 handsets registered to one base station*
  • Up to 3 Repeaters per base
    • Up to 50 bases - 3 repeatersrepeaters 
    • 50-125 bases - 1 repeater
    • More than 125 bases - no repeater
  • Up to 100 Repeaters registered to one system
  • Up to 8 concurrent calls** per base
    • 8 narrow band audio channels per base
    • 4 CAT-iq wideband audio channels per base
    • (Single cell setup) Max 10 concurrent calls per base
  • Handover through the base station (max. 8 simultaneous handovers)
  • Up to 5 concurrent calls per repeater
  • Up to 24 sync levels
  • Base station indoor range: 50 m; outdoor range: 300m

...

Warning

Important:

  • Base stations can sync over the air only in case they are able to see each other.
  • They see each other if the dBm value is between -75 and 0.
  • Repeater which is placed between the two Base stations can only extend the coverage but cannot perform the sync.


Intelligent Intelligent Networking Configuration:

...

  1. Go to the WMS menu DevicesW-AIR Networks → click Add
  2. Enter the name Name for your W-AIR Network
  3. Select the gateways from the list on the left and move them to the list on the right

    Warning

    Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.


  4. Click “Save

    Note

    The first base becomes the Main base of the network (M). The gateways make radio sync over the air with each other automatically to extend the work range if possible.



  5. Go back to the Devices Menu, select your base/bases and press “Configure/ Sync device” button


Warning

For CLOUD PBXs, you need to power off the base station and then power it on again (reboot the base station) to apply the new parameters!

Step 3. Register a W-AIR Handset

...

  • The sync chain must always overlap with other Base stations in order to latch each other in sync.

  • Primary base is the one that performs the sync.

  • A maximum of 24 sync levels (Including the primary base) can be used in a deployment.

  • Secondary base stations or repeaters are connected to the Primary base through the synchronisation chain

  • If one of the base or repeater units in the sync chain is broken or not working, then the units that follow the non-working device are cut off from the sync chain, and sync can be lost. In this case, handover between the two clusters is not possible.

...

  • A maximum of 250 base stations can be deployed in one setup (depending on the network requirement not all base stations should be chained).

  • A maximum of 24 sync levels can be used in any deployment.

  • Depending on the system setup, it is recommended to place the Primary base station in the middle of the building and to assign numbers/addresses, radio ID (RPN), etc. to each base station or repeater for easy identification.

    • Continuous line: Shows the primary sync paths, with the relevant bases chained in the multicell network.

    • Dotted line: Alternative sync paths.

...

  1. Go to the menu Extensions
  2. Click on the field “Idx” or “Extension” of the handset:



  3. The following window is displayed, allowing you to set up emergency settings:



  4. Modify the parameter “Alarm Number”: Enter the number to be called when the alarm is triggered from the handset


    Note

    You can enter an extension number that must be called or customise the service by modifying the Dialplan in the WMS and to add the “Alarm Number” as a Called number into a Dialplan procedure.


  5. Tick off the Profiles that you wish to enable for this handset

  6. Click Save at the bottom of the page

  7. Go to Management menu and click Save and reboot to reboot the base station and apply the new parameters.


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