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Info

The following Admin Guide explains how to collect syslog trace from Wildix devices without installation of Syslog Server.

Created: June 2017

Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/EIC3WyHOAQ

Table of Contents

Collecting syslog from your Wildix devices can be useful in order to debug various issues. The best solution is to install Syslog Server reachable from outside your network. But in case Syslog Server can't be installed, there is still a possibility to capture data from your Wildix devices.

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<FILE_NAME> is the name used to generate a long-time trace (See Method 2).

Step 4. Download the syslog

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Select a device/ devices in WMS -> Devices and click Edit
Disable "Syslog Server" option and delete the PBX IP address or domain name
Click Save
To complete the action, click Configure/Sync device

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Step 4. Download the syslog