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WiIdix Integrations Changelog: new features, improvements and fixes for Wildix Integrations with third-party software products and web applications: Salesforce, Citrix, Infusionsoft, Zoho etc Integrations webpage: https://www.wildix.com/integrations/ Other changelogs: https://www.wildix.com/new-releases-and-updates/ Link for sharing: https://wildix.atlassian.net/wiki/x/2h7OAQ |
Datev Integration v 1.1.17 Date: 13.05.2025
Improvement
[WMS-23083] - int: released new Datev integration installer, which fixes issues during installation of the integration
Documentation: GDrive Link
Webhook Integration Date: 06.05.2025
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Documentation: How to set up Webhook integration
Voice Agents Date: 20.12.2024
[WMS-21887] - x-hop: added the Dial by name feature for Voice Agents which allows to dial colleagues by pronouncing their name / extension when speaking with a Voice Agent
How-to:
In Voice bot settings add the Transfer tool
Choose the option Directory in the Destination field
In the Description field, enter instructions for the transfer, e.g. “Transfer the call if user asks. Transfer only to the users who are in the Directory”
For detailed instructions, check out the documentation How to configure Voice Agents
Webhook Integration Date: 13.12.2024
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Salesforce Integration v 1.24.0 Date: 25.03.2021
Fix
[WMS-10830] - int: fixed an issue with Contact name being not displayed if a phone number contained special characters in Lightning and Classic versions
Salesforce Integration v 1.23.0 Date: 25.03.2021
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