Page Comparison

Can/ Cannot

Allow/ forbid using Virtual scanner Feature Code. More information: Virtual scanner

Allow/ forbid setting user status of colleagues in Collaboration. By default, if no ACL rule is added, users are not allowed to set user status of colleagues. More information: Set user status in Collaboration

Allow/ forbid seeing full numbers in CDR-View in Collaboration. You can decide how many digits to hide in Call and chat history menu of WMS

Allow/ forbid using Intercom Feature Code. More information: Intercom

Allow/ forbid call intrusion via Collaboration / Feature Code. More information: Call intrusion (barging), Intrusion Feature Code

Allow/ forbid modifying any contact from a public WMS phonebook in Collaboration. Details: Phonebook

Allow/ forbid viewing users in Colleagues roster and Recents chat in Collaboration as well as Colleagues phonebook

Allow/ forbid viewing who is calling via Collaboration and VoIP phones. Details: Colleagues status information

Allow/ forbid deleting calls from History (not supported on W-AIR Handsets). By default, if no ACL rule is added, users are not allowed to delete calls. More information: Calls / faxes history

Allow/ forbid sharing user's status via Kite (no user status is shown when contacting user by Kite link)

Allow/ forbid sharing user's status message via Kite (no status message is shown when contacting user by Kite link)

Allow/ forbid geolocation sharing via Kite. More information: Limit access to Kite service

Allow/ forbid viewing geolocation of users in Collaboration, iOS/ Android apps. More information: Geolocation

Allow/ forbid performing actions on call groups’ members: put a user on hold, add users to call groups via call groups plugin and Call group management Feature Code (if forbidden, a user can perform the actions only on himself (add himself to a call group, put himself on pause in a call group)

More information: WebAPI basic features and Call group management Feature code

Allow/ forbid user to be looked up via dial by name feature (including ASR). The feature can be called via "Dial by name/ Directory" Dialplan application or Directory Feature Code via Collaboration, VoIP phones, WP600AXX/ Vision/ SuperVision, W-AIR handsets, iOS/ Android apps. More information: Directory and Dial by name/ Directory

Allow/ forbid downloading Collaboration Extensions. More information: /wiki/spaces/DOC/pages/30285992

Allow/ forbid creating chat/ video conferences in Collaboration. More information: Multiuser chat conference and /wiki/spaces/DOC/pages/30280852

Allows to choose data of which groups should be visible in Analytics (CDR-View 2.0) reports in Collaboration and x-bees, as well as gives access to x-bees Sales Intelligence and Real-time transcriptions. More information: Cloud Analytics (CDR-View 2.0) in Collaboration, CDR-View in x-bees, x-bees Analytics, Sales Intelligence in x-bees, How to use real-time transcription of x-bees calls and conferences.

Note: The support starts from WMS 6.03.20230630.3.

Can set/ Cannot set

Allow/ forbid setting DND/ Away status via Status Feature Code (can be dialed from any Wildix device) and VoIP phones (not supported in Collaboration, WP600AXX/ Vision/ SuperVision, iOS/ Android apps). More information: Status (DND/Away) Feature Code and WP4X0 Call Features

Allow/ forbid setting call forwarding if user is busy (not supported on WP600AXX/ Vision/ SuperVision)/ using Feature Code. Consult Call features, WP4X0 Call features, Android Settings, iOS Settings or Feature Codes Guide

Allow/ forbid setting call forwarding if user doesn't answer (not supported on WP600AXX/ Vision/ SuperVision)/ using Feature Code. More information: Call features, WP4X0 Call features, Android Settings, iOS Settings or Feature Codes Guide

Allow/ forbid setting forwarding of all calls (not supported on WP600AXX/ Vision/ SuperVision)/ using Feature Code. More information: Call features, WP4X0 Call features, Android Settings, iOS Settings or Feature Codes Guide

Allow/ forbid receiving more than one call at a time (not supported on WP600AXX/ Vision/ SuperVision) / using Feature Code. More information: Call features, WP4X0 Call features, Android Settings, iOS Settings or Call waiting Feature Code

Allow/ forbid call forwarding to the mobile number (not supported on WP600AXX/ Vision/ SupeerVision)/ using Feature Code. More information: Call features, WP4X0 Call features, Android Settings, iOS Settings or Mobility extension management

Allow/ forbid setting call timeout after which an incoming call will be terminated via Collaboration or Feature Code. More information: Call features and Call timeout

Allow/ forbid using Telephone blocked Feature Code. More information: Telephone blocked

Allow/ forbid activating only the active device ring via Collaboration or Feature Code. More information: Personal settings and Ring only active device Feature Code

Allow/ forbid a user to be notified on who the caller is when he receives a call on mobility extension number via Collaboration or Feature Code. More information: Call features and Mobility confirmation

Allow/ forbid configuring Function keys in Collaboration -> Settings -> Function keys. The access to already configured Function keys is saved. More information: Function keys

Allow/ forbid configuring Timetable Function key in Collaboration and changing its status via Feature Code (Timetables and switches are created in WMS). Details: Timetable Feature Code

Allow/ forbid configuring 3 state switch Function key in Collaboration and changing its status via Feature Code. Details: 3 State Switch Feature Code

Allow/ forbid configuring Switch Function key in Collaboration and changing its status via Feature Code. More information: Switch Feature Code

Allow/ forbid access to selected phonebooks (if forbidden, a user can access only phonebooks located in “Selected” section in WMS - > Users (select user) -> Edit preferences -> Settings -> Phonebooks)

Allow/ forbid changing personal information in Collaboration and Android/ iOS app (not supported on VoIP phones, WP600AXX / Vision/ SuperVision, W-AIR Handsets). Details: Personal information

Allow/ forbid access to advanced user status menu, including status message, until option, editing picture and setting location and Chat/ Presence menu, including custom statuses in Collaboration. More information: Status message and Chat/ Presence

Allow/ forbid changing Fax Server Settings in Collaboration -> Settings -> Fax Server Settings. More information: Fax Server

Allow/ forbid mobile users to change the Advanced settings in Collaboration app on mobile (currently, only Android is supported). More information: Custom config parameters List

Note: The support starts from WMS 6.04.20230724.1.

Can use/ Cannot use

Allow/ forbid access to Collaboration (if forbidden, users have access only to the basic CTI interface, including calls, sending SMS/ fax, changing personal user status, without full access to Collaboration (no access to Colleagues, Function keys, Map view, Messaging menu)

Allow/ forbid access to Attendant Console in Collaboration. More information: Attendant Console

Allow/ forbid access to Calls/ faxes History (not supported on W-AIR Handsets). More information: Calls / faxes history

Allow/ forbid access to x-caracal. By default, access to x-caracal is forbidden. More information: x-caracal documentation 

Note: The support starts from WMS 6.03.20230630.3.

Allow/ forbid to use Analytics (CDR-View 2.0) in Collaboration. When allowed, the Analytics button is displayed in Collaboration. More information: Cloud Analytics (CDR-View 2.0) in Collaboration.

Note: The support starts from WMS 6.03.20230630.3.

Allow/ forbid access to CDR-View in Collaboration. Detailed information: CDR-View Guide

Allow/ forbid call phonebook short numbers using Speed dial Feature Code. More information: Speed dial Feature Code

Allow/ forbid using Shared record Feature Code. More information: Shared record Feature Code

Allow/ forbid sending faxes via Collaboration. More information: Fax

Allow/ forbid using Paging Feature Code to send a broadcast to a group of users. More information: Paging

Allow/ forbid access to pre answer services when user status is not announced at all. More information: Pre answer services

Allow/ forbid availability of web phone in Collaboration (if forbidden, web phone is not available in the list of devices in Collaboration and user cannot use Collaboration to place / receive calls via Web phone)

Allow/ forbid access to Voicemail and using Voicemail Feature Code. More information: Voicemails

Allow/ forbid PIN protection for Voicemail via XML (via the phone menu), Voicemail Feature Code, Voicemail access Dialplan application ("skip pin check (s)" option should not be activated). Details: Voicemail

Note: By default, the ACL is enabled for the USA and Canada. To disable this behavior, change it to “Can use voicemail without pin code”

Allow/ forbid using Contact center feature in Collaboration -> Settings -> Contact center. More information: Contact center

Allow/ forbid forwarding (Call Forward Busy/ No Answer/ All) of all calls to trunk received from trunk/ user extension. More information: Call features

Can call/ Cannot call