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  • LDAP
  • Active Directory (+users sign-on)
  • Lotus Domino (+users sign-on)
  • MySQL
  • MSSQL
  • Hana DB
  • Office 365
  • Google 
  • Exchange Server 2010-2013 (supports only import of contacts)
  • Infusionsoft (import of contacts)
  • Zoho (import of users)
  • CSV file
  • Outlook (read the chapter Outlook Importcontacts lookup and call generation)

2 - Map: in this section you can set up parameters for the correct association of the Collaboration Phonebook fields to the ones of the external database. Leave the checkboxes of only those fields which can be imported from the external database.

ID” and “Name” are required fields, since they are used as unique identifier of the contact / user.

3 - Remove existing contacts which are not received from the backend: if enabled, during the next sync, existing contacts which are no longer present in the database are deleted.

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