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This Articles describes how to set up automatic DTMF sending for scenarios where users regularly dial a number that is an IVR. Created: April 2020 Updated: October 2024 Permalink: https://wildix.atlassian.net/wiki/x/LBfOAQ |
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Introduction
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Please find attached Dialplan called “SendDTMFs”. Download SendDTMFs Dialplan and import it into your system.
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Note: The Custom application with the following variables in “finish” section is required, so that caller and callee numbers are displayed correctly in Cloud Analytics (CDR-View 2.0):
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Speed dial key
Users can define speed dial keys in Collaboration, see Function keys, or administrators can create speed dial key for users, see WMS Start guide - User preferences.
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