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Info

CLASSOUND is a VoIP operator platform provided by Wildix.

Web page: https://www.wildix.com/product/classound-international-calling-service/.

Created: May 2019

Updated: October 2024

Permalink: https://wildix.atlassian.net/wiki/x/qw-OAQ

Table of Contents

What is CLASSOUND?

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Note

Notes:

  • These 3000 minutes are not divided among other users.
  • The number of users can be checked on WMP -> edit a in Salesforce Partner Community -> choose the necessary Project-> Fast Change Order, where you can view PBX with the activated service and see CLASSOUND FLAT field. The calculation is based on the overall number of user licenses including  including Essential, Business or Premium.
  • Call Termination Areas 2-6 is charged per second starting from the 1st second.

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Note

Note for the US and Canada: it is possible to request/update CNAM for CLASSOUND DIDs. Refer to Wildix Terms and Conditions, "How to interact with support" section.

Outgoing calls 

Note

The caller ID number that you send on an outgoing call to CLASSOUND must be a DID number that you own (in other words, you cannot send just ANY NUMBER that you want to send). It is possible to hide the outgoing caller ID using Feature code "Hide number" 92.


Warning

IMPORTANT: use E.164 (international) number format for outgoing calls.

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