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This document explains how to add and use WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: October 2023May 2025 WMS Version: 56.0X / 67.0X Permalink: https://wildix.atlassian.net/wiki/x/MA-OAQ |
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Starting from WMS v. 5.02.20201015.2, a new version of the library is available. The library supports the new oAuth2 authorization and it is recommended to use it in order to ensure more secure performance of your integrations. |
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Please pay attention that WebAPI has been moved to a new dedicated server https://webapi.wildix.com/. Now you can access it at:
In order to ensure the correct WebAPI performance, proceed with these steps:
Note: the access to WebAPI on wildix.com is extended til 2 May 2021. Up to this date, you need to replace the used links (e.g. https://www.wildix.com/webapi/wtapi.min.js) to ensure your integration continues working. It is recommended using PBX as a source:
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| If you have previously downloaded and integrated WebAPI JavaScript Library, you need to update it manually in order to ensure compatibility with the new Presence Server (available starting from the mentioned WMS version). |
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- Wildix PBX
- Min. UC-Business License, in case of Collaboration/ Collaboration license 7 subscription plan on the PBX (see more on the page page https://www.wildix.com/licensing/ in case of Collaboration, or Collaboration 7 Admin Guide in case of Collaboration 7)
- Min. x-bees Standard License, in case of x-bees license subscription plan on the PBX (see more in in x-bees Admin Guide)
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Both Wallboard and Hotel Manager require a UC-Premium / x-bees SuperBee license. |
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- Green = available
Light blue = not connected to Collaboration/ Collaboration 7/ x-bees or user not added to roster
Note If monitored users are not added to roster of a manager (the user whose credentials are used to access Wallboard), their user statuses are displayed as "Offline" with Light blue icon regardless their actual user statutes (ringing/ talking/ paused etc).
If monitored users are not connected to Collaboration/ Collaboration 7/ x-bees, but added to roster, then only "Offline" status are displayed with Light Blue icon, while other statuses are displayed with the appropriate icons. So, if a user has a connected WP device, but is not logged into Collaboration/ Collaboration 7/ x-bees, when the phone is ringing, Light Blue icon changes to Red phone icon etc.- Red phone icon = talking on the phone
- Clock icon = away
- Brick icon = do not disturb
- Pause icon = on pause;
- Green phone icon with red arrow = incoming call
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