Scroll export button | ||||||||
---|---|---|---|---|---|---|---|---|
|
Info |
---|
Fax and SMS Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration/ Collaboration 7/ x-bees, to use Fax2Mail, Mail2Fax and Mail2SMS services. Updated: May 2025 Permalink: https://wildix.atlassian.net/wiki/x/vAvOAQ |
Table of Contents |
---|
Prerequisites
- For Physical PBXs: Make sure that the USB drive’s partition or a Windows share for faxes is added in WMS Settings -> System -> Storages (consult WMS Start Guide, Storage services)
- For SMS exchange: W01GSM/ DaySaver gateway must be configured (refer to WMS Start Guide, GSM network) Licensing requirements
- Requirements to subscription plans:
- Collaboration / Collaboration 7 (more information
- check https://www.wildix.com/licensing/ and Collaboration 7 Admin Guide accordingly):
- Min. UC-Essential
- subscription plan to activate Fax Server for all users
- Min. UC-Essential
- subscription plan to exchange faxes and SMS for each user
- x-bees (check x-bees Admin Guide for more details):
- x-bees-Basic subscription plan to exchange faxes and SMS for each user
Number of simultaneously sent faxes depends on the number of users according to Per User licenses
...
- Go to WMS Settings -> System -> Fax/SMS server
- Click + to add a new Fax/SMS Server Profile
- Enter the following parameters:
- Name: enter the name (identifier)
- Protocol: select the protocol of communication with your email server (POP3 or IMAP)
Auth type: select the preferred authorization type, Basic or OAuth2 (the support of OAuth2 for Fax/SMS Server starts from WMS 6.01.20221019.4). Depending on the chosen type, fill out the following fields:
a) In case of Basic Auth type:- Server: settings of your email server to access incoming messages
- User: email address of user to access to the server
- Password: password to access to email address of user specified in the field above
- Use SSL: enables secure connection to the server (required by some email servers)
SSL Certificate check: allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate. The parameter is enabled by default. Note: The support starts from WMS 6.03.20230630.3.
- Auth provider: choose auth provider (Google or Office 365) -> click Login and perform the login
- Dialplan procedure: select the Dialplan procedure to manage faxes sent by users
- Protection password: security password for MAIL2FAX service
- Default LOCALSTATION: sender’s fax machine ID, appears at the top of each page of outgoing fax, if not specified the default value “Fax Server” is used
- Default LOCALHEADER: fax header to identify the sender, appears at the top of each page of outgoing fax, if not specified the default value “Wildix PBX” is used
- Keep e-mails and faxes on server: enables storing of messages on the server
- Click Test fetching mails to check if the parameters are correct:
...
Note |
---|
Note: if Mail2Fax is sent via Remote PBX (selected in WMS Settings -> System -> FAX/ SMS server), PBX uses the Fax dialplan assigned to a user who sends Mail2Fax, instead of one specified in FAX/ SMS Server Settings. |
Option 2 – OLD, using a template
...
Note |
---|
Note: The email notification includes PBX name starting from WMS 6.08.20241128.1. |
Appendix: Analog fax machine
...