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Warning

IMPORTANT: WMS 4 reached end of life on December 31, 2022. Make sure to upgrade PBXs to WMS 5: use rel50 repository.


Info

Link for sharing: https://wildix.atlassian.net/wiki/x/GAnOAQ

Useful links:

Warning
Important: WMS 4 reaches end of life on December 31, 2022. Make sure to upgrade PBXs to WMS 5: use rel50 repository.


Note

Remote Support Server IP changes; the following IP ranges are now used by Remote Support server (make sure they don’t collide with your internal network ranges): 172.16.0.0/16; 172.20.0.0/16; 172.25.0.0/16.

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[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS

  • Note: WMS 4.04 PBXs automatically received this fix so upgrade to this version is not required.

WMS Stable Version 4.04.45396.23 Date: 29.06.2022

Improvements

[WMS-12707] sys: improved the logic of clearing CDR data, so that both local and external CDR databases follow the same cleanup rules (configured in WMS -> Settings -> PBX -> Call and chat history) 

...

  • distorted audio during a call on Start phones
  • the default microphone volume on Start handset was lower compared to other Wildix devices

WMS Stable Version 4.04.45384.38 Date: 25.10.2021

Improvements

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[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

WMS Stable Version 4.04 Date: 01.10.2021

Additional package: ca-certificates_20200930

Hotfix

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 4.04.45360.30 Date: 29.07.2021

Fix

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 4.04.45360.20 Date: 20.05.2021  

Hotfix

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[WMS-9787] - dev: fixed an issue in which WorkForce stopped working after setting a Static IP using the previous firmware v. 65.145.2.6

WMS Stable Version 4.04.45299.38 Date: 24.09.2020

Fixes

[WMS-9636] - sys: fixed an issue with double authentication when connecting to WebAPI using Chrome browser v. 80 due to disabled support of cross-site cookies

...

[WMS-8539] - dev: fixed an issue when it was impossible to hold or transfer a call again after it returned from blind transfer on W-AIR Handset

WMS Stable Version 4.04.45260.25 Date: 19.06.2020

Hotfix

[WMS-9195] - sys: fixed an issue with "Sync Plus via Ethernet" option in WMS being disabled if W-AIR Base Sync Plus Outdoor was added to W-AIR Network

WMS Stable Version 4.04.45251.20 Date: 03.06.2020

Hotfix

[WMS-9066] - col: fixed an issue with impossibility to send faxes via Wildix Fax Printer

...

[WMS-8929] - dev: new firmware for WorkForce v. 65.145.0.172 includes performance and stability improvements

WMS Stable Version 4.03.44914.09 Date: 09.04.2020

Hotfix

[WMS-8655] - col: fixed an issue with incorrect time being displayed for scheduled recurring conferences in Collaboration after the switch to Daylight Saving Time

WMS Stable Version 4.03.44914.08 Date: 25.02.2020

Improvement

[WMS-5136] - wms: improved API security 

...

Note: WP firmwares (except WP410) were rolled back to the latest unaffected version (ticket WMS-7663); currently the feature from WMS-7367 is rolled back.

WMS Stable Version 4.03.44914.04 Date: 10.02.2020

New Feature

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Additional package: w-air firmware 2.0.50015~73326e1e

[WMS-8212] - sys: fixed an issue in which W-AIR Basic handsets could not be upgraded to firmware v. 0480b0003 if registered to W-AIR SB base

WMS Stable Hotfix Date: 03.02.2020

...

[WMS-8175] - sys: fixed an issue in which BLF key "Identities" stopped working after upgrade to WMS v. 4.03.44842.05

WMS Stable Version 4.03.44842.05 Date: 27.01.2020

Improvements

...

WMS Stable Hotfix Date: 15.01.2020

cw package 4.03.20200115

[WMS-7923] - sys: fixed an issue with callback feature for Call groups, in which audio was missing after an agent accepted a callback call 

...

[WMS-8015] - sys: fixed an issue with call counter reset if a call was put on hold and resumed after upgrade to WMS version 4.03.44817.02

WMS Stable Version 4.03.44817.02 Date: 13.01.2020

New Feature

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[WMS-7750] - sys: fixed no audio issue for a call placed via IVR if a previous call was placed to user with set timeout

WMS Stable 4.03.44693.48 Date: 29.11.2019

New Feature

...

Note for BRI/ PRI media gateways: it’s necessary to click “Configure / Sync device” in WMS -> Devices or reboot devices after upgrading to this version

WMS Stable 4.03.44677.48 Date: 26.11.2019 

Hotfixes

...

[WMS-7134] - dev: updated OpenSSL library

WMS Stable 4.03.44644.47 Date: 25.11.2019 

New Features

...

New firmware for BRI/ PRI gateways v. 45.1.1870

[WMS-7540] - dev: fixed an issue with ringback tone being not heard during SIP to ISDN calls if the parameter "Use Implicit Inband Info" was enabled

WMS Stable 4.02.44577.45 Date: 04.11.2019 

Warning

Important: Before upgrading to this version, make sure all the users who use Kite have at least Business license. License information: https://www.wildix.com/licensing/


New Features

[WMS-6912] – col: added possibility to set recurring video conferences

...

WMS Stable Hotfix Date: 09.10.2019

sipproxy package 4.02.20191009

[WMS-7337] - sys: fixed an issue in which user with Basic license couldn't register W-AIR Handset when moving between Base stations after upgrade to WMS Stable 4.02.44471.39 

WMS Stable 4.02.44471.39 Date: 07.10.2019

New Feature

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[WMS-7149] - dev: fixed an issue with audio resources not available in some cases when a new call was received while completing blind transfer

WMS Stable Hotfix 4.01.44460.39 Date: 26.09.2019

[WMS-7230] - sys: fixed a rare issue with internal calls being dropped due to a not loaded module after upgrade to WMS Stable version 4.01.44329.36

WMS Stable Hotfix Date: 18.09.2019

Upgrade additional packages

[WMS-7159] - sys: fixed an issue with W02FXS r2 losing SIP registration after WMS version 4.01.44392.36

...

New firmware for WP480r3 version 63.145.10.7, WP490r3 version 67.145.8.86, WelcomeConsole version 68.145.2.18

WMS Stable 4.01.44251.32 Date: 22.08.2019

Hotfix

[WMS-6993] - wms: fixed an issue with License type being reset to Essential during import of users

WMS Stable 4.01.44251.31 Date: 19.08.2019

New Features

...

WMS Stable Hotfix Date 16.08.2019

Additonal packages:

  • amd64: wildix-cw-4.01.20190816.1~614af535_amd64.deb
  • i386: wildix-cw-4.01.20190816.1~614af535_i386.deb

Fix

[WMS-6456] - sys: fixed an issue with random restart of PBX engine

WMS Stable 4.01.44215.30 Date: 05.08.2019


Warning

Important: in case of WMS network, update all the PBXs in the network! Start with updating all the Client PBXs and only then proceed with updating the Server PBX.

...

WMS Stable Hotfix Date: 20.06.2019

Packages: sipproxy 4.01.20190619, callweaver 4.01.20190619

[WMS-6725] - sys: fixed an issue with registration to German VoIP operator Deutsche Telekom not working after WMS Stable release 4.01.44093.23

WMS Stable Version 4.01.44093.23 Date: 17.06.2019

New Features

[WMS-6421] - sys: added support for Pickup groups and Call groups

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[WMS-6550] - dev: busy tone detection in VoLTE channel is turned off by default to prevent calls from accidental drops

WMS Stable Version 4.01.44034.20 Date: 03.06.2019

New Features

[WMS-5947] – app: Headset integration v. 2.6.1 (Windows) adds support for:

...

[WMS-6443] - wms: "Halt" option used for shutting down Hardware/ Virtual PBXs was renamed to "Power Off"

Fixes

[WMS-6030] - col: fixed an issue with a call being not displayed in History of a transferor after completing a blind transfer in Collaboration

...

[WMS-6035] - dev: fixed an issue with random drop of outgoing calls made via W-AIR Headset in Collaboration

WMS Stable Version 4.01.43971.21 Hotfix Date: 27.05.2019

[WMS-6572] - fixed an issue with unexpected LDAP reinitialization due to poor network connection

...

[WMS-6570] - sys: fixed an issue with SIP Proxy being unable to start if SSL certificate was not updated

WMS Stable Version 4.01.43971.20 Date: 20.05.2019

New Features

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[WMS-6481] - dev: fixed an issue in which DaySaver determined a provisioning link as invalid in some cases

WMS Stable Version 4.01.43940.17 Date: 06.05.2019

New Features

...

WMS Stable Hotfix Date: 02.05.2019

Wildix firmwares package 2.0.43947.17

New firmware for WP480 r3 version 63.145.8.111, WP490 r3 version 67.145.8.75

[WMS-6345] - dev: fixed an issue with audio interruption after merging two external calls into conference

WMS Stable Hotfix Date: 25.04.2019

Wildix-base package 4.01.50395

[WMS-6399] - sys: fixed an issue with Mail2Fax not working due to missed package responsible for fax sending

WMS Stable Version 4.01.43886.15 Date: 22.04.2019

New Feature

...

WMS Stable Version 4.01.43820.16 Date: 11.04.2019

Hotfix

[WMS-6301] - wms: fixed an issue with WMS menu being unavailable if PBX was opened via portal after upgrade to WMS version 4.01.43820.12

WMS Stable Version 4.01.43820.15 Date: 10.04.2019

Hotfix

[WMS-6292] - wms: fixed an issue with impossibility to select/ change IVR sound files after upgrade to WMS version 4.01.43820.12

WMS Stable Version 4.01.43820.12 Date: 08.04.2019

Improvements

...

[WMS-6083] - dev: added possibility to filter multiple syslog streams from different phones using MAC addresses in Syslog Server (WMS -> Devices -> Edit -> Syslog Server) 

WMS Stable Version 4.01.43768.12 Date: 25.03.2019

New Feature

[WMS-5895] - sys: voicemail pin code is now requested by default for the USA and Canada

...

Documentation: https://<pbx_host>/api/v1/doc/#operation/getPBXCallHistory

Fixes

[WMS-5961] - sys: fixed an issue when it was impossible to send DTMF via Collaboration if a call was placed from WP600 pre 2015

[WMS-5977] - col: fixed an issue when it was impossible to use chats in Collaboration if a message contained wrong XML data

[WMS-6018] - sys: fixed an issue in which DaySaver could not accept DTMF tones sent during incoming calls

[WMS-6065] - wms: removed and disabled remote support for Cloud PBXs (WMS Settings -> Tools and Utilities -> Remote Support)

[WMS-6073] - fixed an issue with high memory usage of PBX engine if EXTCONTACTLOOKUP Dialplan variable was enabled

New Firmware

New firmware for W02FXS r3 version 27.19.10.07, W04FXS r3, W24FXS r2 version 27.81.10.07

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[WMS-6148] – dev: added support for WP4X0 R3 with MAC Addresses range 9C75140[4-8]XXXX

WMS Stable Version 4.01.43713.09 Hotfix Date: 12.03.2019

Hotfix

[WMS-6079] - wms: fixed an issue with missed UK Time zone in WMS Settings -> Language & Region

WMS Stable Hotfix Date: 06.03.2019

wms-wildix2-firmwares package 2.0.43733.09

New firmware for WP480 r3 version 63.145.8.106, WP490 r3 version 67.145.8.70

[WMS-6025] – dev: reduced the ringtone volume on WP480 / 490 2017

WMS Stable Hotfix Date: 05.03.2019

wildix-base package 4.01.50329

[WMS-6059] - sys: fixed an issue with monit restarting processes on Cloud PBXs running WMS 4.01

WMS Stable Version 4.01.43713.08 Date: 01.03.2019

New features

[WMS-2633] - sys: re-design of telephony part of the Kite service and allow calls from Collaboration to Kite users

...

For example: OWNER -> ${ LOOKUPPHONEBOOK(CALLER_NUMBER, 'office, mobile', 'owner_id')}

How the system performs  LOOKUPPHONEBOOK: SELECT fieldwewant FROM all_shared_phonebooks WHERE (fieldwelookup_1=valuetolookup OR fieldwelookup_2=valuetolookup OR ...)

Example of usage: How to automatically route calls to contact owners.

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  • ASR_IVR_PROMPT (string) - allows overriding the welcome message of the original application
  • ASR_IVR_PATTERN_X (string (keyword1, keyword2, number) - where X is the ordinal number of the application: 1, 2, 3 etc (note: the pattern numbers should be placed in the numerical order). The variables are used to set keyword lists. Keywords are listed separated by commas. The last value is the number to which the call will be transferred if the recognized text matching one of the keywords (the current procedure is used by default; to change the destination procedure, use variable ASR_IVR_DIALPLAN)
  • ASR_IVR_DIALPLAN (string (Dialplan procedure name) - allows changing the destination procedure for the numbers, specified in ASR_IVR_PATTERN_X
  • ASR_DIALBYNAME (yes (default) / no) - allows/ forbids searching by first and last name of employees
  • ASR_IVR_ATTEMPTS number (default value = 3) - allows changing the number of failed attempts to recognize before moving to the next application

...

  • Import of already existing users is based on a parameter from "Full Name" field
  • Import of new users is based on "SourceId" field
  • Users are exported with 2 additional fields: "ID" and "SourceId", where
    - "SourceId" for already existing users is filled with "Full Name" value
    -  a unique ID is used for import of newly created users (not imported yet)
    -  a custom value indicated in "SourceId" is used for newly imported users

[WMS-5630] - col: added possibility to send pictures/ files in group chats

[WMS-5762] - sys: added a custom global Dialplan variable "DIALBYNAME_PROMPT=custom string" that allows overriding of a standard prompt when calling via "Dial By Name / Directory" Dialplan application or Feature code "Directory" 82 (ASR only) 

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  • Go to WMS -> Dialplan -> General Settings -> Set dialplan variable
  • Insert the variable DIALBYNAME_PROMPT=custom string, for example: DIALBYNAME_PROMPT=Please say the first name of the person you wish to call

[WMS-5845] - app: screen sharing component v. 3.2.3

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Documentation on remote provisioning: https://confluence.wildix.com/x/xwQ8AQ

Improvements

[WMS-3722] - wms: refactoring and redesign of FAX/SMS server page

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Note: A phone will be blocked in case of invalid entering of a password/ PIN: 5 attempts - 30 seconds, 10 attempts - 30 seconds, every next - 60 seconds. 

[WMS-3902] - col: added a drop-down list to perform quick actions (chat, call, post-it, call me back etc) when selecting a colleague in Colleagues (roster), Messaging and Function keys tabs

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[WMS-3911] - sys: added a new ACL “Can/ cannot use voicemail without pin code”

Notes:

  • Since the new ACL was added, provisioning parameter “XMLBrowserAuth” is no longer supported

  • By default this ACL is disabled (which means, users can use voicemail without PIN code)

  • Collaboration does not support PIN code

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  • Enable VoiceOver
  • Open Attendant console and press + to make a new call
  • Start typing user's name/ extension
  • Use arrow keys to navigate 
  • In case the user has additional numbers, the system plays them back

[WMS-5466] - col: redesign of group chat 

[WMS-5471] - sys: added new ACL rules "Can/ cannot set Custom ring", "Can/ cannot notify Missed calls via email", "Can/ cannot notify Missed calls via SMS"

[WMS-5489] - col: 360p camera resolution format (16:9) is now used for one to one video calls

Limitation: local video is displayed in the old format (4:3) using Firefox.

[WMS-5582] - sys: live search on WP 2015-2017 now starts after entering the second symbol (digit or letter)

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[WMS-5898] - sys: improved scheduled backup to FTP in case of multiple PBXs: backup is now started at 00:00-05:00 randomly in order to prevent big load on FTP Server

Note

[WMS-4065] - wms: radius support has been removed from LDAP Server / Radius page under WMS Settings -> System

...

Stable Release Candidate WMS v. 4.04.45360.30 Date: 22 July 2021

Warning

Starting from July 29, 2021, this Stable WMS version will be distributed in the following regions according to the schedule: 

  • 2021-07-29 -PBXx related to* the UK, India, Estonia, Finland, Austria, the Netherlands
  • 2021-07-30 - United States, Canada, Latin America
  • 2021-07-31 - Germany, Austria, Switzerland, Italy
  • 2021-08-02 - France

* Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer.

Upgrade repository: rel40rc

Fix

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 4.04.45360.20 Date: 20.05.2021  

Note

The fix below becomes available:

  • May 21 - all countries, daily upgrade
  • May 22 - all countries, weekly upgrade

...

[WMS-9787] - dev: fixed an issue in which WorkForce stopped working after setting a Static IP using the previous firmware v. 65.145.2.6

WMS Stable Version 4.04.45299.38 Date: 24.09.2020

Fixes

[WMS-9636] - sys: fixed an issue with double authentication when connecting to WebAPI using Chrome browser v. 80 due to disabled support of cross-site cookies

...

[WMS-8539] - dev: fixed an issue when it was impossible to hold or transfer a call again after it returned from blind transfer on W-AIR Handset

WMS Stable Version 4.04.45260.25 Date: 19.06.2020

Hotfix

[WMS-9195] - sys: fixed an issue with "Sync Plus via Ethernet" option in WMS being disabled if W-AIR Base Sync Plus Outdoor was added to W-AIR Network

WMS Stable Version 4.04.45251.20 Date: 03.06.2020

Hotfix

[WMS-9066] - col: fixed an issue with impossibility to send faxes via Wildix Fax Printer

...

[WMS-8929] - dev: new firmware for WorkForce v. 65.145.0.172 includes performance and stability improvements

WMS Stable Version 4.03.44914.09 Date: 09.04.2020

Hotfix

[WMS-8655] - col: fixed an issue with incorrect time being displayed for scheduled recurring conferences in Collaboration after the switch to Daylight Saving Time

WMS Stable Version 4.03.44914.08 Date: 25.02.2020

Improvement

[WMS-5136] - wms: improved API security 

...

Note: WP firmwares (except WP410) were rolled back to the latest unaffected version (ticket WMS-7663); currently the feature from WMS-7367 is rolled back.

WMS Stable Version 4.03.44914.04 Date: 10.02.2020

New Feature

...

Additional package: w-air firmware 2.0.50015~73326e1e

[WMS-8212] - sys: fixed an issue in which W-AIR Basic handsets could not be upgraded to firmware v. 0480b0003 if registered to W-AIR SB base

WMS Stable Hotfix Date: 03.02.2020

...

[WMS-8175] - sys: fixed an issue in which BLF key "Identities" stopped working after upgrade to WMS v. 4.03.44842.05

WMS Stable Version 4.03.44842.05 Date: 27.01.2020

Improvements

...

WMS Stable Hotfix Date: 15.01.2020

cw package 4.03.20200115

[WMS-7923] - sys: fixed an issue with callback feature for Call groups, in which audio was missing after an agent accepted a callback call 

...

[WMS-8015] - sys: fixed an issue with call counter reset if a call was put on hold and resumed after upgrade to WMS version 4.03.44817.02

WMS Stable Version 4.03.44817.02 Date: 13.01.2020

New Feature

...

[WMS-7750] - sys: fixed no audio issue for a call placed via IVR if a previous call was placed to user with set timeout

WMS Stable 4.03.44693.48 Date: 29.11.2019

New Feature

...

Note for BRI/ PRI media gateways: it’s necessary to click “Configure / Sync device” in WMS -> Devices or reboot devices after upgrading to this version

WMS Stable 4.03.44677.48 Date: 26.11.2019 

Hotfixes

...

[WMS-7134] - dev: updated OpenSSL library

WMS Stable 4.03.44644.47 Date: 25.11.2019 

New Features

...

New firmware for BRI/ PRI gateways v. 45.1.1870

[WMS-7540] - dev: fixed an issue with ringback tone being not heard during SIP to ISDN calls if the parameter "Use Implicit Inband Info" was enabled

WMS Stable 4.02.44577.45 Date: 04.11.2019 

Warning

Important: Before upgrading to this version, make sure all the users who use Kite have at least Business license. License information: https://www.wildix.com/licensing/


New Features

[WMS-6912] – col: added possibility to set recurring video conferences

...

WMS Stable Hotfix Date: 09.10.2019

sipproxy package 4.02.20191009

[WMS-7337] - sys: fixed an issue in which user with Basic license couldn't register W-AIR Handset when moving between Base stations after upgrade to WMS Stable 4.02.44471.39 

WMS Stable 4.02.44471.39 Date: 07.10.2019

New Feature

...

[WMS-7149] - dev: fixed an issue with audio resources not available in some cases when a new call was received while completing blind transfer

WMS Stable Hotfix 4.01.44460.39 Date: 26.09.2019

[WMS-7230] - sys: fixed a rare issue with internal calls being dropped due to a not loaded module after upgrade to WMS Stable version 4.01.44329.36

WMS Stable Hotfix Date: 18.09.2019

Upgrade additional packages

[WMS-7159] - sys: fixed an issue with W02FXS r2 losing SIP registration after WMS version 4.01.44392.36

...

New firmware for WP480r3 version 63.145.10.7, WP490r3 version 67.145.8.86, WelcomeConsole version 68.145.2.18

WMS Stable 4.01.44251.32 Date: 22.08.2019

Hotfix

[WMS-6993] - wms: fixed an issue with License type being reset to Essential during import of users

WMS Stable 4.01.44251.31 Date: 19.08.2019

New Features

...

WMS Stable Hotfix Date 16.08.2019

Additonal packages:

  • amd64: wildix-cw-4.01.20190816.1~614af535_amd64.deb
  • i386: wildix-cw-4.01.20190816.1~614af535_i386.deb

Fix

[WMS-6456] - sys: fixed an issue with random restart of PBX engine

WMS Stable 4.01.44215.30 Date: 05.08.2019


Warning

Important: in case of WMS network, update all the PBXs in the network! Start with updating all the Client PBXs and only then proceed with updating the Server PBX.

...

WMS Stable Hotfix Date: 20.06.2019

Packages: sipproxy 4.01.20190619, callweaver 4.01.20190619

[WMS-6725] - sys: fixed an issue with registration to German VoIP operator Deutsche Telekom not working after WMS Stable release 4.01.44093.23

WMS Stable Version 4.01.44093.23 Date: 17.06.2019

New Features

[WMS-6421] - sys: added support for Pickup groups and Call groups

...

[WMS-6550] - dev: busy tone detection in VoLTE channel is turned off by default to prevent calls from accidental drops

WMS Stable Version 4.01.44034.20 Date: 03.06.2019

New Features

[WMS-5947] – app: Headset integration v. 2.6.1 (Windows) adds support for:

...

[WMS-6443] - wms: "Halt" option used for shutting down Hardware/ Virtual PBXs was renamed to "Power Off"

Fixes

[WMS-6030] - col: fixed an issue with a call being not displayed in History of a transferor after completing a blind transfer in Collaboration

...

[WMS-6035] - dev: fixed an issue with random drop of outgoing calls made via W-AIR Headset in Collaboration

WMS Stable Version 4.01.43971.21 Hotfix Date: 27.05.2019

[WMS-6572] - fixed an issue with unexpected LDAP reinitialization due to poor network connection

...

[WMS-6570] - sys: fixed an issue with SIP Proxy being unable to start if SSL certificate was not updated

WMS Stable Version 4.01.43971.20 Date: 20.05.2019

New Features

...

[WMS-6481] - dev: fixed an issue in which DaySaver determined a provisioning link as invalid in some cases

WMS Stable Version 4.01.43940.17 Date: 06.05.2019

New Features

...

WMS Stable Hotfix Date: 02.05.2019

Wildix firmwares package 2.0.43947.17

New firmware for WP480 r3 version 63.145.8.111, WP490 r3 version 67.145.8.75

[WMS-6345] - dev: fixed an issue with audio interruption after merging two external calls into conference

WMS Stable Hotfix Date: 25.04.2019

Wildix-base package 4.01.50395

[WMS-6399] - sys: fixed an issue with Mail2Fax not working due to missed package responsible for fax sending

WMS Stable Version 4.01.43886.15 Date: 22.04.2019

New Feature

...

WMS Stable Version 4.01.43820.16 Date: 11.04.2019

Hotfix

[WMS-6301] - wms: fixed an issue with WMS menu being unavailable if PBX was opened via portal after upgrade to WMS version 4.01.43820.12

WMS Stable Version 4.01.43820.15 Date: 10.04.2019

Hotfix

[WMS-6292] - wms: fixed an issue with impossibility to select/ change IVR sound files after upgrade to WMS version 4.01.43820.12

WMS Stable Version 4.01.43820.12 Date: 08.04.2019

Improvements

...

[WMS-6083] - dev: added possibility to filter multiple syslog streams from different phones using MAC addresses in Syslog Server (WMS -> Devices -> Edit -> Syslog Server) 

WMS Stable Version 4.01.43768.12 Date: 25.03.2019

New Feature

[WMS-5895] - sys: voicemail pin code is now requested by default for the USA and Canada

...

Documentation: https://<pbx_host>/api/v1/doc/#operation/getPBXCallHistory

Fixes

[WMS-5961] - sys: fixed an issue when it was impossible to send DTMF via Collaboration if a call was placed from WP600 pre 2015

[WMS-5977] - col: fixed an issue when it was impossible to use chats in Collaboration if a message contained wrong XML data

[WMS-6018] - sys: fixed an issue in which DaySaver could not accept DTMF tones sent during incoming calls

[WMS-6065] - wms: removed and disabled remote support for Cloud PBXs (WMS Settings -> Tools and Utilities -> Remote Support)

[WMS-6073] - fixed an issue with high memory usage of PBX engine if EXTCONTACTLOOKUP Dialplan variable was enabled

New Firmware

New firmware for W02FXS r3 version 27.19.10.07, W04FXS r3, W24FXS r2 version 27.81.10.07

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[WMS-6148] – dev: added support for WP4X0 R3 with MAC Addresses range 9C75140[4-8]XXXX

WMS Stable Version 4.01.43713.09 Hotfix Date: 12.03.2019

Hotfix

[WMS-6079] - wms: fixed an issue with missed UK Time zone in WMS Settings -> Language & Region

WMS Stable Hotfix Date: 06.03.2019

wms-wildix2-firmwares package 2.0.43733.09

New firmware for WP480 r3 version 63.145.8.106, WP490 r3 version 67.145.8.70

[WMS-6025] – dev: reduced the ringtone volume on WP480 / 490 2017

WMS Stable Hotfix Date: 05.03.2019

wildix-base package 4.01.50329

[WMS-6059] - sys: fixed an issue with monit restarting processes on Cloud PBXs running WMS 4.01

WMS Stable Version 4.01.43713.08 Date: 01.03.2019

New features

[WMS-2633] - sys: re-design of telephony part of the Kite service and allow calls from Collaboration to Kite users

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For example: OWNER -> ${ LOOKUPPHONEBOOK(CALLER_NUMBER, 'office, mobile', 'owner_id')}

How the system performs  LOOKUPPHONEBOOK: SELECT fieldwewant FROM all_shared_phonebooks WHERE (fieldwelookup_1=valuetolookup OR fieldwelookup_2=valuetolookup OR ...)

Example of usage: How to automatically route calls to contact owners.

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  • ASR_IVR_PROMPT (string) - allows overriding the welcome message of the original application
  • ASR_IVR_PATTERN_X (string (keyword1, keyword2, number) - where X is the ordinal number of the application: 1, 2, 3 etc (note: the pattern numbers should be placed in the numerical order). The variables are used to set keyword lists. Keywords are listed separated by commas. The last value is the number to which the call will be transferred if the recognized text matching one of the keywords (the current procedure is used by default; to change the destination procedure, use variable ASR_IVR_DIALPLAN)
  • ASR_IVR_DIALPLAN (string (Dialplan procedure name) - allows changing the destination procedure for the numbers, specified in ASR_IVR_PATTERN_X
  • ASR_DIALBYNAME (yes (default) / no) - allows/ forbids searching by first and last name of employees
  • ASR_IVR_ATTEMPTS number (default value = 3) - allows changing the number of failed attempts to recognize before moving to the next application

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  • Import of already existing users is based on a parameter from "Full Name" field
  • Import of new users is based on "SourceId" field
  • Users are exported with 2 additional fields: "ID" and "SourceId", where
    - "SourceId" for already existing users is filled with "Full Name" value
    -  a unique ID is used for import of newly created users (not imported yet)
    -  a custom value indicated in "SourceId" is used for newly imported users

[WMS-5630] - col: added possibility to send pictures/ files in group chats

[WMS-5762] - sys: added a custom global Dialplan variable "DIALBYNAME_PROMPT=custom string" that allows overriding of a standard prompt when calling via "Dial By Name / Directory" Dialplan application or Feature code "Directory" 82 (ASR only) 

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  • Go to WMS -> Dialplan -> General Settings -> Set dialplan variable
  • Insert the variable DIALBYNAME_PROMPT=custom string, for example: DIALBYNAME_PROMPT=Please say the first name of the person you wish to call

[WMS-5845] - app: screen sharing component v. 3.2.3

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Documentation on remote provisioning: https://confluence.wildix.com/x/xwQ8AQ

Improvements

[WMS-3722] - wms: refactoring and redesign of FAX/SMS server page

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Note: A phone will be blocked in case of invalid entering of a password/ PIN: 5 attempts - 30 seconds, 10 attempts - 30 seconds, every next - 60 seconds. 

[WMS-3902] - col: added a drop-down list to perform quick actions (chat, call, post-it, call me back etc) when selecting a colleague in Colleagues (roster), Messaging and Function keys tabs

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[WMS-3911] - sys: added a new ACL “Can/ cannot use voicemail without pin code”

Notes:

  • Since the new ACL was added, provisioning parameter “XMLBrowserAuth” is no longer supported

  • By default this ACL is disabled (which means, users can use voicemail without PIN code)

  • Collaboration does not support PIN code

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  • Enable VoiceOver
  • Open Attendant console and press + to make a new call
  • Start typing user's name/ extension
  • Use arrow keys to navigate 
  • In case the user has additional numbers, the system plays them back

[WMS-5466] - col: redesign of group chat 

[WMS-5471] - sys: added new ACL rules "Can/ cannot set Custom ring", "Can/ cannot notify Missed calls via email", "Can/ cannot notify Missed calls via SMS"

[WMS-5489] - col: 360p camera resolution format (16:9) is now used for one to one video calls

Limitation: local video is displayed in the old format (4:3) using Firefox.

[WMS-5582] - sys: live search on WP 2015-2017 now starts after entering the second symbol (digit or letter)

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[WMS-5898] - sys: improved scheduled backup to FTP in case of multiple PBXs: backup is now started at 00:00-05:00 randomly in order to prevent big load on FTP Server

Note

[WMS-4065] - wms: radius support has been removed from LDAP Server / Radius page under WMS Settings -> System