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CASH+ Call Reports is available as an on-premise or hosted solution and works with Wildix PBXs no matter if they are HW, Virtual or Cloud servers. CASH+ provides a myriad of features and reports that are based on the raw data available from the PBX. The integration does not change any functionality on the PBX side including any call recording configuration, features, user interactions, etc. So, from a technical perspective, there is no need to “learn” of “do” anything different other than to be capable of using the CASH+ software. Hansen provides setup and training on the system as part of the initial purchase and installation. Created: December 2019 Updated: January 2023 Permalink: https://wildix.atlassian.net/wiki/x/eQXOAQ |
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Introduction
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CDR and call recordings are off boarded from the PBX, allowing for long term storage (archival). Archived data can be searched, filtered, etc to easily locate call recordings based on call details (e.g. called party number, date/time, etc).
Requirements
- WMS version: 5.01 or higher
- Wildix UC-Premium license
- Hansen’s CASH+ on-premise or hosted solution
Integration Steps
With the purchase of the CASH+ Hansen Call Recording and/or Hansen Call Reports online installation assistance is included. Hansen team will work with the Wildix partner and customer to help ensure the software gets installed, up and running. This integration requires no hardware or complex setup. Hansen team only require administration credentials on the target phone system.
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