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Info

This guide will lead you through the process of SAP Business One integration usage, starting from an installation, and ending with practical examples for call receiving. 

Requirements: 

Created: November 2019

Updated: June 2022

Permalink: https://wildix.atlassian.net/wiki/x/JwXOAQ


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titleFeatures

  • Click-to-call feature

  • Incoming call popup

  • Outgoing call popup

  • Auto-detect existing Contact and Business Partner and redirect to its page
  • Creating a new Contact and assign it to the existing Business Partner via popup


Table of Contents
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Warning

Make sure that you have the installed and configured TAPI driver.


  1. Download the Wildix Integration according to your version:
  2. In the archive you should see two files: 
    1. The add-on registration data (.ard) file
    2. The add-on setup (.exe) file

Installation process

Setup the Integration as SAP Business One Add-on

...

Warning

The extension should be assigned to your user via the Telephony command console. Read further in the TAPI guideline.  


Warning

Keep the Collaboration open while working with the application

...

Warning

The extension should be assigned to your user via the Telephony command console. Read further in the TAPI guideline.  


Warning

Keep the Collaboration open while working with the application

...