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Info

This document describes Wildix Management Portal Dashboards.

Updated: January December 2024

Permalink: https://wildix.atlassian.net/wiki/x/9ATOAQ

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The dashboard displays Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement. On this tab, you can also see the news feed showing the last important Wildix updates.

The following showings are available:

  • 1 - the MRR Goal for the current period (quarter/ year/ total)
  • 2 - separate HWaaS, Licence and CLASSOUND rates
  • 3 - Threshold goal 

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  • View the detailed calculations: click on the Data tab to open the report

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  • View the MRR graphs by Reseller/ User/ Licences by Duration/ Group: click on the Sales BI tab to open the report

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Reports Dashboard

  • View LifeTime PBXs: click on the LifeTime PBXs tab to open the report

Here you can track the total amount of LifeTime PBXs for each Reseller/ End User and see the support fee. 


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  • View the exact number of purchased and used licences: click on the Licences Overusage tab to open the report

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  • View status of CLASSOUND DIDs orders: click on the CLASSOUND Orders tab to open the report

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  • View device/ service/CLASSOUND DIDs by Reseller/ End User: click on the Serial/DID finder tab to open the report

Here you can find device/ service/ DIDs for each Reseller/ End-User/ a particular PBX. Also, you can check PBX statuses. By default, only Active PBXs are shown, but you can search terminated ones as well (just select another value). In addition, you can view the current PBX WMS version as well as the information for the particular DID.


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  • View expiration dates of 1 and 5-year licences: click on the Licences Expirations Calendar tab to open the report

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  • See the information based on Yearly/ Quarterly/ Monthly MRR: click on the corresponding button on the bottom of the page to switch: 

  • View the information based on MRR type (CLASSOUND, HWaaS, Licence): click on Service on the bottom of the page to switch:


  • View the information by Partners: click on the Partner button on the bottom of the page:

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  • View statistics of calls: click on Stats of calls Calls statistic tab to open the report

The following showings are available:

  • 1 - A tablegraph, which displays Duration (min)/ Total cost/ End User price of outgoing calls which can be filtered by Country/ Reseller name/ User name/ Area zone/ DNS name / PBX number 
  • 2 - Overall Duration/ Total cost/ End User price of outgoing calls which can be displayed in a column/ matrix view (to switch, click on the button in the top right corner)
  • 3 - Outgoing calls. Extra fees: grouped by User, PBX, extension or Country, including the total amount of calls, call duration, included minutes, cost
  • 4 - Incoming calls. Extra fees:   grouped by User, PBX, DID, including the total amount of calls/ call duration, included minutes, cost


Also, to display the necessary data, you can use filters at the top: choose year, month/ country/ Reseller name/ User name/ Area zone/ DNS name/ PBX number:

 

  • View the full list of calls: click on List of calls tab to open the report

The following showings are available:

  • 1 - outgoing Outgoing calls: including User, PBX, DNS name, extension, connection date and time/ DID used for outgoing calls, called numbers and countries, the total amount of calls, call duration, whether in bundle, total cost and end user price
  • 2 - incoming Incoming calls: including User, PBX, date and time, DID used for incoming calls, calling numbers, the total amount of calls, call duration , and cost


Also, you can use filters at the top (year, month/ in bundle/ User name/ to number/ DNS name/ etc.)   to have only necessary data displayed.

  • View statistics of SMS: click on Stats of SMS Messages statistic tab to open the report 

The following data is available:

  • 1 - A graph, which displays the amount of Messages/ Partner price/ End User price of messages which can be filtered by Country/ Reseller name/ User name/ Area zone/ DNS name / PBX number 
  • 2 - Message type: grouped by outgoing and incoming two-way, WhatsApp, MMS and outgoing one-way SMS
  • 3 - Outgoing SMS: grouped by User, PBX, extension or Country, including  including the number of Included SMS, SMS quantity, total cost, and currency
  • 2 4 - incoming Incoming SMS: grouped by User, PBX, DID, including the total SMS quantity

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  • View the full list of SMS: click on List of SMS tab to open the report
     

The following data is available:

  • 1 - outgoing Outgoing SMS: grouped by User, including date and time sent, DID used for outgoing SMS, recipients' numbers and countries, cost, currency, and the total number of SMS 
  • 2 -
  • incoming
  • Incoming SMS: grouped by User, including date and time sent, DID used for incoming SMS, number sent from, and the total number of SMS 

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  • Export data

You can export all the mentioned above reports:

  1. Select a report you want to export
  2. Hover mouse over the report -> click on More options (three dots) -> Export data data
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  3. Select the data and and the file format, click Export
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Sharing Feedback

There are two options of leaving feedback on the WMP: 

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