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The Article explains how to check if a missed call has been called back from CDR-View. Created: March 2020 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/0oAJB0QLOAQ |
Introduction
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Edit the Dialplan procedure used for managing incoming calls ("main" in our example) by adding the following applications:
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- Set -> Tags - select the tags that you would like to set for this type of calls
- Set -> Caller name -
- Call group - routes the call to the selected Call Group
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- Create a separate Dialplan procedure ("users callback" in our example):
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Add 0. : 0 followed by any digit (external) as a called number and add the following applications:
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- Dial the trunk -> ${FOO} - uses the initial variable set which to dial the trunk with the initial called number
CDR Report Example
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