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This User Guide explains how to access and use x-bees Mobile app and describes the basic operations: how to manage calls, create conversations, schedule conferences etc Created: February 2022 Permalink: https://wildix.atlassian.net/wiki/x/ggHOAQ |
Table of Contents
Introduction
x-bees Mobile app and the Web version share the same codebase and the same set of features.
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Download the x-bees app by Wildix from Apple Store or Google Play
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Mobile apps requirements
- Android 9 or higher
- iOS 13.3 or higher
Notes:
- No way to send SMS messages and Faxes via x-bees
- No way to listen to Voicemails and Call recordings, but you receive a copy via email
- Access to the web version and mobile apps of x-bees is available starting from the xb-Essential license
Login
- Log in using Google or Microsoft SSO
Make sure you are connected to the Wildix PBX:
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- VoIP: generates a call via the Wildix PBX
- Callback: you instantly receive a callback to your mobile number from the Wildix PBX and then the outbound call to the destination is generated
- Mobile: generates a call via your mobile phone using your SIM card operator
Selecting Caller ID for outbound calls
If you need to make an external call, but don’t want to show your office phone number, you can select the phone number of the relevant service (e.g. tech support, sales, accounting, etc.) before placing a call:
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- Currently there's no ability to filter events in call history by All and Missed
- Currently there's no ability to listen to your Voicemails. You receive a copy of your Voicemails to email and you can use the feature code to listen to them (81 by default)
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