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Note:
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Record in-store conversations (listen in CDR-View)
Starting from WMS 6.03.20230630.3, it is possible to record in-store conversations and listen them via CDR-View. The recording starts when user unmutes himself in the conference and begins talking.
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Add the following key to the file:
Code Block # vi /etc/systemd/system/pbx-data-engine.service.d/override.conf [Service] ExecStart= ExecStart=/usr/sbin/pbx_data_engine.py --conf_recording
Reload systemd and restart the service to apply the changes:
Code Block # systemctl daemon-reload # systemctl restart pbx-data-engine
Once enabled, the recording of in-store conversations get displayed in the CDR-View. Recording starts when a user unmutes themselves in the conference and starts talking.
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Current limitations:
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Important: Make sure you've also set up recording of the in-store conversations (see the "Record in-store conversations (listen in CDR-View)" section of this guide. |
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How to configure
Create x-bees conversation with all the users that are participating in the x-hoppers conference and also needed managers.
Copy x-bees conversation ID (available in the URL of the conversation)
Add the following data to the /rw2/etc/pbx/x-hoppers.json file:
Code Block [ { "store_veesion_id": "test-store-wildix", "name": "Store1", "audio_conf_id": "2", "location": "Odesa", "xbees_channel_id": "f6d17593-98b6-471d-941a-cd03153f", "user": "12345" } ]
Where:- store_veesion_id (optional): ID of the store on the Veesion side. Applicable if there is Veesion integration.
- name: name of the store
- audio_conf_id: ID of the audio broadcast channel in x-hoppers where the communication takes place
- location: location of the store
- xbees_channel_id: ID of the x-bees conversation, copied in step 2, where the content will be posted.
- user: user, on behalf of whom the content will be posted (applicable for Veesion integration)
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