| Scroll export button | ||||||||
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- Choose the headset on the W-AIR devices tab -> click Assign to user
- Choose the headset on the W-AIR devices tab -> click Assign to user
- Enter a different extension and click Save.
Deassigning a headset
- Select “unknown” in the Extension field and click Save.
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- .
Starting from W-AIR firmware v 650b2, headsets get the following pre-configured settings:
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| Note |
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Notes:
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Deassigning a headset
- Choose the headset on the W-AIR devices tab -> click Assign to user
- Select “unknown” in the Extension field and click Save.
| Note |
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Documentation: WMS Start Guide: Devices management. |
5. Configure Dialplan
Modify the users dialplan as follows:
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Record in-store conversations
Starting from WMS Beta 6.03.20230424.1, it is possible to record in-store conversations and listen them via CDR-View. The recording starts when user unmutes himself in the conference and begins talking.
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| Note |
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Note: The support starts from WMS Beta 6.03.20230601.1. |
In case of noisy environment, you can increase x-hoppers volume. To do this, add the following parameters to the section [default_bridge] of the file /etc/callweaver/confbridge.conf:
| Code Block |
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default_listening_volume=6 |
Where 6 is the preferred volume. The maximum value is 10. The default value for both parameters is 0.
| Macrosuite divider macro | ||||||||||||||||||||||||||
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