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Record in-store conversations

Starting from WMS Beta 6.03.20230424.1, it is possible to record in-store conversations and listen them via CDR-View. The recording starts when user unmutes himself in the conference and begins talking.

 To enable the functionality:

  1. Add the following key to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file: --conf-recording

    Code Block
    # vi /etc/systemd/system/pbx-data-engine.service.d/override.conf
    
    [Service]
    ExecStart=
    ExecStart=/usr/sbin/pbx_data_engine.py --conf_recording


  2. Reload systemd and restart the service to apply the changes:

    Code Block
    # systemctl daemon-reload
    # systemctl restart pbx-data-engine


Once enabled, the recording of in-store conversations get displayed in the CDR-View.

Note

Current limitations:

  • Recording is not automatically stopped if user forgets to mute the headset.
  • For a new user who joins the conference, recording is automatically started even if the user is muted, and the recording file of about 3 seconds is saved on the PBX.

How to increase volume for noisy environments

Note

Note: The support starts from WMS Beta 6.03.20230601.1.

In case of noisy environment, you can increase x-hoppers volume. To do this, add the following parameters to the section [default_bridge] of the file /etc/callweaver/confbridge.conf

Code Block
default_listening_volume=6

Where 6 is the preferred volume. The maximum value is 10. The default value for both parameters is 0.


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