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This guide explains how to perform manual upgrade of WP600A and WP600ACGWP600ACG firmware and how to update the app version. Created: August 2021 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/zQGbBQkgDOAQ |
Introduction
Manual upgrade of WP600A and WP600ACG phones and the update of the app can be performed from a USB flash drive with the relevant firmware files uploaded to it.
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Note |
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Note: Outdated phone app may cause issues with placing outgoing calls, and the user may get Call failed error messages. Performing the update as described below can fix this issue. |
How to upgrade WP600A/ WP600AXX firmware
Step 1. Prepare a USB flash drive
- Connect a USB flash drive to your computer/ laptop.
- Download the firmware that corresponds to your phone model by the links below:
- Latest firmware for WP600A: https://firmwares.wildix.com/app/android/wp600a/firmware.zip
Latest firmware for WP600ACG: https://firmwares.wildix.com/app/android/wp600a/firmware-acg.zip
- Add the downloaded file to the USB flash drive.
Warning |
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Important: Using incorrect firmware may damage your device. Make sure to download the corresponding version of firmware for WP600A and WP600ACG respectively. |
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- Connect the specially prepared USB flash drive to your WP600A or WP600ACG phone.
- Go to the phone Settings -> scroll down to About Multimedia Terminal.
- Proceed to System Update -> System Update Now.
- On the System Update screen, click the button Select other upgrade package.
- Click on the blue arrow button to go to the /mnt folder, where you can access your USB storage.
- Find the folder named usb_storage and click on it.
- Select the file with the firmware you’ve previously downloaded.
- Wait till the firmware is installed and the system reboots.
How to update the app on WP600A/ WP600AXX
Step 1. Prepare a USB flash drive with the latest app version
- Connect a USB flash drive to your computer/ laptop.
- Download the following file:
https://firmwares.wildix.com/app/android/wp600a/sctid.apk
- Add the file you’ve just downloaded to the USB flash drive.
Note |
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Note: Alternatively, you can download this file directly to your WP600A/ WP600ACG: access the built-in browser -> go to this guide -> download the file -> click on the downloaded file and proceed with the installation. In this case, a USB flash drive is not required and you don’t have to proceed with Step 2 of this guide. |
Step 2. Install the update on WP600A/ WP600ACG
- Connect the USB flash drive to the WP600A or WP600ACG and restart the phone.
- After the restart, navigate to Apps -> Explorer -> USB.
- Select the downloaded .apk file.
- Press Install on the screen that appears.
- Once the installation is complete, press Done if you want to simply close the screen, or Open to go to the app.
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