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x-bees integration with WhatsApp allows to receive and reply to messages from clients that are contacting agents via WhatsApp.
Requirements
- WhatsApp Business account
- CLASSOUND DID indicated in Call group settings -> SMS/ Messengers field in WMS
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Note |
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Current limitation: The possibility to send pictures/ files to WhatsApp from x-bees conversation will be added in future releases. |
Warning |
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Important: Agents
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Add contact to Phonebook / CRM
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