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Info

Wizyconf is the first professional easy-to-use video conference.

Min supported version: WMS 5

Created: June 2020

Updated: November 2022

Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a passworda participant is required to enter it before joining the room.

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Disable remote control 

Remote control can be disalbed disabled either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:

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  1. Click the Participants icon in the lower central side of the screen
  2. Click three dots next to the Mute all button:

  3. Under Allow attendees to, tick on/off the options below:
    1. Unmute themselves
    2. Start their video


Note

Note: In case moderator disallowed unmuting/enabling video, to unmute themselves or to enable video, meeting participants should raise a hand -> moderator should press Ask user to unmute -> the participants gets possibility to unmute/ enable video. 


Remove users from a conference

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