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Info

Wizyconf is the first professional easy-to-use video conference.

Min supported version: WMS 5

Created: June 2020

Updated: November 2022

Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a passworda participant is required to enter it before joining the room.

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  1. Click on the More options (1) button (three dots) and proceed to Tutorials and updates (2):
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  2. Next to The basics tutorial, press Play tutorial:


  3. The tutorial opens up and guides you through the main features of Wizyconf. Click Next to proceed to another feature or back arrow to return to the previous one:



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When there are new features available, a yellow dot appears next to More options (1) and the Tutorials and updates (2) in the More options list is highlighted in yellow:


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Note

Note: The yellow dot remains until you click Tutorials and updates and view the new features. 

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  1. Click three dots (More actions) in the lower central side of the screen 
  2. Click Share a YouTube video
  3. A new dialog opens; paste the link to the YouTube video and click on Share


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To stop sharing the video:

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  1. Click the Participants icon in the lower central side of the screen
  2. Click three dots next to the Mute all button:

  3. Under Allow attendees to, tick on/off the options below:
    1. Unmute themselves
    2. Start their videoImage Modified


Note

Note: In case moderator disallowed unmuting/enabling video, to unmute themselves or to enable video, meeting participants should raise a hand -> moderator should press Ask user to unmute -> the participants gets possibility to unmute/ enable video. 

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  1. Access Recordings list as described above
  2. Click on X next to a recording you to want to delete (you can only delete your own recordings, recordings started by other participants cannot be deleted):
  3. To confirm, click Yes

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Warning

Files are automatically deleted after 6 months or in case conference room is deleted. Please take into account that conference room is automatically deleted after 30 days of inactivity. 

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  1. Click on three dots in the lower central side of the screen
  2. Click View shortcuts
  3. A new dialog Keyboard shortcuts opens:
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