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Info

Wizyconf is the first professional easy-to-use video conference.

Min supported version: WMS 5

Created: June 2020

Updated: October November 2022

Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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Note

It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality.

Number of participants in a conference

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Note

You can also consider live streaming option--in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment. 

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  1. Access Wildix Collaboration
  2. Click on the blue Video Conference icon (Screen icon) in the top menu:



  3. Video Conference dialog opens, click + New conference in the lower right-hand side of the screen:



  4. Fill out the following fields:

    • 1 - Title: enter conference title 
    • 2 - Invite participants (optional): start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email 

    • 3 - Description (optional): add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)
    • 4 - Conference scheduling (optional): tick off the Calendar icon, then select the date and the time of your conference, timezone and set up recurring video conferences (see the chapter Schedule a conference)

    • 5 - Language (optional): change the language of an invitation email and separately select dial-in numbers (you can select 2 countries)

    • 6 - Set conference password (optional, available starting from WMS v. 5.02.20201023.2): protect a conference with a password, 2 passwords are generated automatically: 1 - for a web conference (can be changed), 2 - for dial-in numbers and Wizyconf Station (cannot be changed). For a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers

      (After you have filled in the fields): Click Tick icon to save the room

  5. The conference is added to the list and you can find it by its title: 


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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a passworda participant is required to enter it before joining the room.

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Read more in the chapter Keyboard shortcuts.

Noise suppression

The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.

  1. Click three dots (More actions) button 
  2. Click Noise suppression:

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Video quality

You can adjust the quality for your video streaming. 

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To unpin a user, simply click on them a second time.

Chat and private messages

To enter group chat (with all the users):

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To choose how many participants can be pinned on the main screen:

  1. Go to More actions -> Settings
  2. Proceed to the More tab and set the max number of participants to be pinned:

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Chat and private messages

To enter group chat (with all the users):

  • Click on the Chat icon (Bubble icon) in the lower central side of the screen 


  • You can use emoticons and attach files (also via Drag&Drop)


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Note

Note: When sharing Chrome tab with a muted mic, there may be an issue with unmuting. To avoid it, make sure to disable the option “Share tab audio” (enabled by default) before you start the screen sharing.




Screen icon in the lower central side of the screen turns yellow for the person who is sharing the screen.When user shares the screen, the screen shared is displayed as a separate participant with the name "User's screen". 

To terminate the screen sharing session:

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Talk ratio is shown at the top, next to the number of participants, after at least two conference participants have talked in the conference.


Note

Note: Currently, there are some conditions that can influence talk ratio data: 

  • If the user speaks quietly, talk ratio may be not counted correctly. 
  • When the user was talking and then mutes himself, talk ratio continues to be counted for the user.


Click on it to see top 5 participants with the highest talk ratio:

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