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Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: June October 2022 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
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Otherwise, you can click again the Screen icon (the icon turns white again when the screen sharing session is terminated).
Remote control
During screen sharing, it is possible to request or provide remote control of the shared screen.
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Notes:
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Give remote control
To give remote control of the screen you’re sharing:
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Give remote control:
User, whom you are giving remote control to receives the following notification:
Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared.
Request remote control
To request remote control of the screen of a user who started screen sharing:
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Request remote control:
User, from whom you are requesting remote control receives the following notification:
To accept the request and give control, click Ok. The user can now manage the mouse cursor of the screen you’ve shared.
Disable remote control
Remote control can be disalbed either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:
Share a YouTube video
To start sharing a YouTube video:
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