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Here are some tips for obtaining conversation, message and member IDs:
{conversationId}: Firstly, you can copy it from x-bees. Secondly, when you create a conversation via the API, the conversation ID is typically available in the response.
{memberId}: You can use the following command in the browser console on the opened x-bees tab:
wx.store.getState().contacts.users.byExt. This command will fetch members' IDs
Use emails of created users
{messageId}: When you send a message via the API, its ID is typically available in the response. Alternatively, you can request a list of messages for a specific conversation and find the message ID in the response.
Analytics
x-hoppers offers a dedicated Analytics feature that provides detailed statistics about the system’s usage. By monitoring these metrics, managers can gain insights into the time distribution of retail assistants in conferences, including the total time spent, wait time, and talk time. Such information can be valuable for analyzing productivity and optimizing conference management to improve efficiency.
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