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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad. iOS Version: 5.1.34122 To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/ WMS Version: 3.86 Updated: November 2017 |
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To deactivate access to Presence and SIP server and to stop receiving notifications, you can set the status to Offline or log out from the app. Read the chapters Status and Log out for more info.
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| Note: You can also receive push notifications to your Apple watch. Go to iPhone Watch -> Notifications -> Collaboration and enable receiving notifications. |
Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/
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Domain: PBX IP or domain name
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| Note: You can enter the PBX name, wildixin.com domain is added automatically. |
User name: Extension / User name / Email address
Password: WEB password of user for access to Collaboration
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Tap Dialpad
Tap status icon / user picture
Select user status: DND / Away / Offline / Online
Enter your status message (optional)
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| Note: For DND / Away it is possible to set up expiry time, after which your status passes to online. |
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| Note: Offline status is available only for mobile apps and it allows you to disconnect from Presence and VoIP servers; you will not receive push notifications at all. |
Call
Place a call from Dialpad
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From Enterprise Contacts
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| Note: By default the local contacts from your device’s phonebook appear in this menu; to access the enterprise phonebooks, set up the sync of contacts, as described in the chapter Sync of enterprise phonebooks. |
Tap the contact you wish to call
Tap the number you wish to call
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| Note: Call is made using the mode selected in Dialpad menu (VoIP / Callback / Direct Call). |
From History
Go to History
Tap on a user
A call is placed automatically
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Tap on a telephone number containing the supported link
Select Collaboration from the drop-down list
Answer a call
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| Note: On iOS mobile calls and VoIP calls have the same priority, you VoIP call is not interrupted in case you receive an incoming mobile call. |
Tap the green Handset button to answer
Tap the red Handset button to decline
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Start a chat with a user
Write your message
Tap +
Select the option Send as Post-It
History
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| Note: Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
Tap History to access the log of calls. Incoming, outgoing and missed calls (highlighted in red) are displayed in All tab. To view only missed calls, tap Missed tab.
Tap the double Arrowhead icon to view user contact details and a call log.
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Note: In case the call log is empty, make sure that:
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| Note: Calls via Collaboration application are also displayed in the device’s call history (Phone -> Recents). |
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Tap Settings
Tap the Log out icon
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| Note: After you log out, you will no longer receive calls and texts. |