Notes: - The following calls are not logged:
- Received and missed PBX calls in case of an unknown number.
- Calls made and canceled within 5 seconds.
- Calls between users of the same PBX/ WMS Network.
- If the lead has multiple matches, task is created for the newest lead.
- This logic applies if the duplicate lead was created after installation of the integration. Otherwise, if a lead had multiple matches before installation of the integration, the match is chosen randomly.
- When the lead match is changed, all new tasks are created for the assigned match. Old tasks are not changed.
- Automatic logging of conferences is coming soon.
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