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Failover service allows using one PBX as a backup for another one when the latter goes down. This guide describes the supported features and the procedure to set up the service. WMS version: 5.0X / 4.0X Created: December 2017 Updated: April October 2021 Permalink: https://confluence.wildix.com/x/dABuAQ |
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- WP4X0, START (ex WP410), WorkForce, WelcomeConsole, Vision, SuperVision
- W24FXSR2/W04FXS/W02FXSR2 (except for W01FXS – pre 2015)
- W04FXO
- PRI
- 01/02 BRI
- Collaboration (WEB phone)
- Collaboration Native app (starting from v. 2.1.5)
- Collaboration Chrome extension (starting from v. 1.6.7)
- Incoming SIP trunks (remote operators / devices try to connect to both PBXs)
- WP600AXX (starting from v. 2.8.22)
- Android clients
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TLS support is enabled on WP4X0 R3, START, WorkForce, WelcomeConsole, W0XPRI, W01/02BRIBRI:
- For remote devices, TLS is used as the default transport
- For local devices, TLS is used if the option Use TLS / SRTP for local devices ( WMS Settings -> PBX -> SIP-RTP) is enabled, otherwise - TCP
- If necessary, it is possible to return TCP transport for remote devices using custom provisioning parameters "SIPTransport" / "SIPTransportRemote" and set different port via parameters "SIPServerPort"/ "SIPServerPortRemote" (refer to Provisioning Custom Settings)
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Starting from WMS version 3.88.40477.20 the embedded DNS server is no more available for remote networks by default. If your failover PBX is remote or Cloud, follow the guide /wiki/spaces/DOC/pages/30279583 to disable the DNS restrict "mode". To temporarily enable DNS queries, use /etc/init.d/dns_restrict stop. But in order to always allow DNS queries, it is necessary to make the following change in file /etc/default/dns_restrict: dns_local=0 and then reboot the PBX. |
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Note: For DaySaver, follow instructions in the guide How to configure Failover by DNS for DaySaver. |
Support of user features (WMS 5.0) Anchorsupportuserfeatures supportuserfeatures
supportuserfeatures | |
supportuserfeatures |
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Run the following command on a Failover PBX to copy user files (which are encrypted) from a Main PBX:
Code Block scp admin@<pbx A>:/etc/user.d/*.lua /etc/user.d/ or scp -P 2222 admin@<pbx A>:/etc/user.d/*.lua /etc/user.d/ - for Cloud
where <PBX A> is a domain name of a Main PBX.
Then you need to set an owner of the copied files by running the command on the Failover PBX:
Code Block chown wms:wms /etc/user.d/*lua
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- Server PBX is of Per-User type: you can can activate X Client PBXs and share those licenses as described in the previous chapter. Additionally you can add standalone PBXs, but each PBXs will have its own licenses of Per-User or Per-Service kind.
- Server PBX is of Per-Service type: in this case all PBXs must have their own licenses (each PBX handles its own users).
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