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This document describes the procedure for the RMA's within the UK. Created: September 2020 Updated: January 2021 Permalink: https://confluence.wildix.com/x/sQKmB |
Table of Contents
Prerequisites
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Important: When replying it's also important to confirm the collection address as this will be collected from the Partner address if not specified. Please note, if the collection is missed and the client is not notified, it will be the partner's responsibility to arrange the second collection. Delivery Address: Wildix UK Ltd |
Courier Collection (DPD)
All collections are arranged through DPD using their Door 2 Door - DPD Classic service and sent to Coventry for Analyses. This means the RMA will be collected between 09:00 - 17:00 next working day from the date submitted.
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