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| Info |
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Hotel Manager is a part of Wildix WebAPI library. This document explains how to configure and to use Hotel Manager extension. Created: December 2018 Permalink: |
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Introduction
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To access the Hotel Manager interface, you can use our online demo available at https://www.wildix.com/webapi/hotelManager/.
| Warning |
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If you are using our online demo or if you have uploaded Hotel Manager on your server, you need to add the domain to the whitelist in WMS Settings → PBX → Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Hotel Manager, read the WebAPI document -> Access WebAPI Demo. |
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| Info |
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You can also use Hotel Manager in the following ways:
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To access the Hotel Manager page, select the PBX user to use for access to the Hotel Manager interface (receptionist), and make sure that:
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You can select the exact time period using the fields "From" and "To", and click the "Print" icon to print out the call billing information for the guest:
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Dialplan and ACL settings
It is recommended to create a separate ACL group for hotel rooms, as explained in the chapter Add rooms. In this way you will be able to restrict calls to certain destinations, for more information read the document ACL rules and Call classes management.
Hotel rooms follow the procedure “users” or some other dedicated Dialplan procedure (indicated in WMS -> Users, Dialplan). Usually in this Dialplan procedure “Trunk group” or “Dial the trunk” application is used for processing external calls. Note than in both applications, call class is detected by the system automatically, however, it is possible to set up the call class manually.
Take into consideration, that you can set up caller ID name to some static value, otherwise real guest’s name is displayed while making a call through trunk. Example:
Block outgoing calls from hotel rooms
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Enable PIN bypass for ACL restricted calls
This feature may often be applied to phones located in hotel common areas or in conference rooms. Here is an example:
User dials a number that is restricted on this phone (for example, international phone number)
User is prompted for the PIN since the call is not allowed from this phone normally
User enters the PIN and if allowed based upon the entered PIN, the system routes the call to the restricted destination
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